Contact us
From questions and requests to trip planning and sharing memories—we’d love to hear from you.
Use the form below, or browse through our regional office details to reach us.
Get in touchContact us
Thank you for your interest in Belmond.
Prefer to talk? You can call us on 1 843 937 9066
Central Reservations Offices
Please contact our reservations offices worldwide for queries about reservations or for more information about our experiences.
Europe
Austria
Central Reservations Hotels
Tel: 00800 160 160 70
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 00800 160 160 70
Email: reservations.germany@belmond.com
Belgium
Central Reservations Hotels
Tel: 0800 772 85 & 0800 766 34
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 772 85 & 0800 766 34
Email: reservations.france@belmond.com
France
Central Reservations Hotels
Tel: 0800 913 079
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 913 079
Email: reservations.france@belmond.com
Germany
Central Reservations Hotels
Tel: 0800 183 0781
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 183 0781
Email: reservations.germany@belmond.com
Italy
Hotel Reservations
Tel: 800 780 700
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 800 780 700
Email: reservations.italy@belmond.com
Russia
Sales Office Trains & Cruises
Tel: +7 499 255 02 92
Spain
Central Reservations Hotels
Tel: 0900 958 922
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0900 958 922
Email: reservas.espanol@belmond.com
Switzerland
Central Reservations Hotels
Tel: 0800 834 908 (French), 0800 896 339 (German)
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 834 908 (French), 0800 896 339 (German)
Email: reservations.germany@belmond.com or reservations.france@belmond.com
United Kingdom
Hotel Reservations
Tel: 0845 077 2222*
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0845 077 2222*
Email: reservations.uk@belmond.com
*Calls cost 2p per minute plus your phone company's access charge
North America
United States & Canada
Hotel Reservations
Tel (toll-free): 1 800 237 1236
Tel: 1 843 937 9066
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel (toll-free): 1 800 524 2420
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
For California consumers: For more information about our privacy practices, click here.
Mexico
Hotel Reservations Hotels
Tel: 01 800 269 4531
Tel: 1 843 937 9066
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel: 01 800 269 4531
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
South America
Brazil
Hotel Reservations
Tel: 0800 591 0353
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 591 0353
Email: reservations.us@belmond.com
Peru
Central Reservations Office, Peru
Tel: +511 610 8300
Email: perures.fits@belmond.com
Asia/Pacific
Australia
Hotel Reservations
Tel: 1800 837 274
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 1 800 837 274
Email: reservations.australia@belmond.com
New Zealand
Hotel Reservations
Tel: 0800 449 043
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0800 449 043
Email: reservations.australia@belmond.com
China
Hotel Reservations
Tel: China North (landlines): 10800 713 2012, China South (landlines): 10800 130 1968, All other callers: +65 6395 0678
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: China North (landlines): 10800 713 2012, China South (landlines): 10800 130 1968, All other callers: +65 6395 0678
Email: reservations.singapore@belmond.com
Hong Kong S.A.R., China
Hotel Reservations
Tel: 800 931 453
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 800 931 453
Email: reservations.singapore@belmond.com
Taiwan, China
Hotel Reservations
Tel: 0080 114 7257
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0080 114 7257
Email: reservations.singapore@belmond.com
Japan
Hotel Reservations
Tel (toll-free): 0800 6000 430
Email: reservations.japan@belmond.com
Trains & Cruises Reservations
Tel (toll-free): 0800 6000 430
Open：10:00 - 18:00 (Japan time)
Email: reservations.singapore@belmond.com
South Korea
Hotel Reservations
Tel: 00308 133 178
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 00308 133 178
Email: reservations.singapore@belmond.com
Singapore
Hotel Reservations
Tel: 800 492 2240
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 800 492 2240
Email: reservations.singapore@belmond.com
Thailand
Hotel Reservations
Tel: 1800 012 312
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 1800 012 312
Email: reservations.singapore@belmond.com
Malaysia
Hotel Reservations
Tel (toll-free): 1800 818 864
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel (toll-free): 1800 818 864
Email: reservations.singapore@belmond.com
Indonesia
Hotel Reservations
Tel: 00 7803 321 8183
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 00 7803 321 8183
Email: reservations.singapore@belmond.com
India
Hotel Reservations
Tel: 0008 0005 07101
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0008 0005 07101
Email: reservations.singapore@belmond.com
Belmond Hotels, Trains, Cruises and Safaris
If you need to contact any of our properties directly, here are the details you'll need.
Asia
Cambodia
La Résidence d’Angkor
Address · River Road, Siem Reap, Kingdom of Cambodia
Phone · +855 (0) 63 963 390
Email · info.rda@belmond.com
Indonesia
Jimbaran Puri
Address · Jalan Uluwatu, Yoga Perkanthi Lane, Jimbaran - South Kuta - Badung Regency, Bali, 80361
Phone · (+62-361) 701605
Email · info.jpb@belmond.com
Laos
La Résidence Phou Vao
Address · 3 PO Box 50, Luang Prabang, PDR 84330, Laos
Phone · +856 71 212530
Email · reservations.rpv@belmond.com
Myanmar
Governor's Residence
Address · 35 Taw Win Road, Dagon Township, Yangon, Myanmar
Phone · +95 1 2302092
Email · reservations.tgr@belmond.com
Singapore
Eastern & Oriental Express
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Thailand
Napasai
Address · 65/10 Baan Tai, Maenam, Koh Samui, Surat Thani, 84330, Thailand
Phone · +66 77 429 200
Email · info.nap@belmond.com
Africa
South Africa
Mount Nelson
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 21 483 1000
Email · reservations.mnh@belmond.com
Botswana
Belmond SafarisAddress · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 (0)21 483 1600
Email · safaris@belmond.com
Caribbean
Anguilla, British West Indies
Cap Juluca
Address · Maundays Bay, AI-2640, Anguilla, British West Indies
Phone · +1-264-497-6666
Email · capjuluca.cap@belmond.com
St. Martin, French West Indies
La SamannaAddress · PO Box 4077, 97064 St Martin, CEDEX, French West Indies
Phone · 590 590 87 6400
Email · reservations.las@belmond.com
Europe
Italy
Caruso
Address · Piazza San Giovanni del Toro 2, 84010 Ravello (SA), Italy
Phone · +39 089 858 800
Email · reservations.car@belmond.com
Cipriani
Address · Giudecca 10, 30133 Venice, Italy
Phone · +39 041 240 801
Email · reservations.cip@belmond.com
Grand Hotel Timeo
Address · Via Teatro Greco 59, 98039 Taormina, Sicily, Italy
Phone · +39 0942 6270 200
Email · reservations.ght@belmond.com
Splendido & Splendido Mare
Address · Salita Baratta 16, 16034 Portofino, Genoa, Italy
Phone · +39 01 852 67801
Email · reservations.spl@belmond.com
Villa Sant'Andrea
Address · Via Nazionale 137, 98039 Taormina Mare, Sicily, Italy
Phone · +39 0942 6271 200
Email · reservations.vsa@belmond.com
Villa San Michele
Address · Via Doccia 4, 50014 Fiesole, Florence, Italy
Phone · +39 055 567 8200
Email · reservations.vsm@belmond.com
Villa Margherita
Address · Via Santa Margherita 7, 84010 Ravello, Salerno, Italy
Phone · +39 0185 235391
Email · reservations.vmar@belmond.com
Castello di Casole
Address · Località Querceto, 53031 Casole d’Elsa, Siena, Italy
Phone · +39 0577 961501
Email · reservations.cdc@belmond.com
Venice Simplon-Orient-Express
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Portugal
Reid's Palace
Address · Estrada Monumental 139, 9000-098 Funchal, Madeira, Portugal
Phone · +351 291 71 71 71
Email · reservations.rds@belmond.com
Russia
Grand Hotel Europe
Address · Nevsky Prospekt, Mikhailovskaya Ulitsa 1/7, 191186 St Petersburg, Russia
Phone · +7 812 329 6000
Email · hotel.ghe@belmond.com
Spain
La Residencia
Address · Son Canals s/n, 07179 Deià, Mallorca, Spain
Phone · +34 971 63 9011
Email · reservations.lrs@belmond.com
United Kingdom
British Pullman
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Le Manoir aux Quat'Saisons
Address · Church Road, Great Milton, Oxford, OX44 7PD, UK
Phone · +44 (0) 1844 278 881
Email · manoir.mqs@belmond.com
The Cadogan
Address · 75 Sloane St, Chelsea, London SW1X 9SG, UK
Phone · +44 (0) 20 3117 1505
Email · reservations.cad@belmond.com
Royal Scotsman
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
South America
Brazil
Copacabana Palace
Address · Avenida Atlântica 1702, Rio de Janeiro, CEP 22021 001, Brazil
Phone · +55 (21) 3500-0292
Email · reservations.brazil@belmond.com
Hotel das Cataratas
Address · Rodovia Br 469, Km 32, Iguassu National Park, Foz do Iguassu 85855-750, Brazil
Phone · +55 (21) 3500-0293
Email · reservations.brazil@belmond.com
Peru
Monasterio
Address · Calle Plazoleta Nazarenas 337, Cusco, Perú
Phone · +51 84 60 4000
Email · perures.fits@belmond.com
Palacio Nazarenas
Address · Calle Plazoleta Nazarenas 223, Cusco, Perú
Phone · +51 84 582 222
Email · perures.fits@belmond.com
Miraflores Park
Address · Av. Malecón de la Reserva, 1035 Miraflores, Lima 18, Peru
Phone · +51 1 610 4000
Email · perures.fits@belmond.com
Sanctuary Lodge
Address · Carretera Hiram Bingham km 7.5, Machu Picchu, Cusco, Peru
Phone · + 51 984 816 956
Email · perures.fits@belmond.com
Rio Sagrado
Address · Km. 75.8, Carretera Urubamba-Ollantaytambo, Valle Sagrado, Cusco, Peru
Phone · +51 84 20 1631
Email · perures.fits@belmond.com
Las Casitas
Address · Fundo La Curiña s/n Yanque, Arequipa, Peru
Phone · +51 943 892 845
Email · perures.fits@belmond.com
Andean Explorer
Phone · +51 1 625 4848
Email · trains.peru@belmond.com
Hiram Bingham
Phone · +51 1 625 4848
Email · trains.peru@belmond.com
North America
Mexico
Casa de Sierra Nevada
Address · Hospicio 35 San Miguel de Allende Guanajuato Mexico 37700
Phone · +52 415 152 7040
Email · reservations.csn@belmond.com
Maroma Resort & Spa
Address · Carretera Cancún-Tulum, Km 51, 77710 Riviera Maya, Quintana Roo, México
Phone · +52 998 872 82 00
Email · reservations.mar@belmond.com
USA
Charleston Place
Address · 205 Meeting Street, Charleston, South Carolina 29401
Phone · 1 843 722 4900
Email · info.cph@belmond.com
El Encanto
Address · 800 Alvarado Place, Santa Barbara, California, 93103 USA
Phone · 1 805 845 5800
Email · reservations.ele@belmond.com
Public Relations Offices
Our global PR teams are ready to take your enquiry.
CORPORATE OFFICE - GLOBAL BRAND COMMUNICATIONS TEAM
Nicolas Streff, Global Brand & Corporate Communications Director
Email: nicolas.streff@belmond.com
Punnee Hall, Senior PR Manager, Brand & Corporate Communications
Email: punnee.hall@belmond.com
Lucy Baird, Public Relations Manager, The Americas
Email: lucy.baird@belmond.com
Hannah Layton, Public Relations Manager, Trains & Cruises
Email: hannah.layton@belmond.com
Mia Jones, Brand Communications & Events Manager
Email: mia.jones@belmond.com
Anastasia Aya Aroukatos, Global Public Relations Coordinator
Email: anastasia.aroukatos@belmond.com
GLOBAL PUBLIC RELATIONS AGENCIES
The Americas
Alice Marshall Public Relations
Ulku Erucar
Email: ulku@alicemarshall.com
FRANCE
Karla Otto
Michel Hakimian
Email:michel.hakimian@karlaotto.com
ITALY
Grassi
Silvia Bruno Ventre
Email:silvia_brunoventre@grassipartners.com
GERMANY
Text & Aktion
Birgit Rapp
Email:birgit.rapp@text-aktion.com
UK - CORPORATE PR AGENCY
SEC Newgate
Claire Barratt
Email:claire.barratt@secnewgate.co.uk
ASIA
HONG KONG
Petrie
Linda Petrie
Email:linda@petriepr.com
CHINA
Petrie
Ivy Li
Email:ivy@petriepr.com
SINGAPORE
Petrie
Aisyah Wesseling
Email:aisyah@petriepr.com
INDONESIA
Petrie
Astri Darmayanti (Maya)
Email:maya@petriepr.com
Sales Team
Our global sales teams are ready to take your enquiry.
Europe, Middle East & Africa
Adam Morriss - Divisional Director of Sales - Northern Europe, Africa and Middle East
Tel: +44 20 3117 1485
Email: adam.morriss@belmond.com
Justin Purves - Senior Account Director, Leisure Sales - UK & Northern Europe
Tel: +44 7555 105 288
Email: justin.purves@belmond.com
Manisha Rathod - Senior Account Manager - UK & Netherlands
Tel: +44 203 117 1488
Email: manisha.rathod@belmond.com
Michele Pintus Paci - Account Manager, Leisure Sales - UK & Ireland
Email: michele.pintuspaci@belmond.com
Anna Brandt - Account Manager - Scandinavia & Baltics
Tel: +44 (0)20 3117 1489
Email:anna.brant@belmond.com
Nicola Price - Account Director, Groups Sales - Celebrations, Entertainment & Special Interest
Tel: +44 203 117 1487
Email: nicola.price@belmond.com
Perrine Chapelain - Senior Account Director, Groups - UK, Scandinavia, France & Benelux
Tel: +44 (0)203 117 1486
Email:perrine.chapelain@belmond.com
Ruben Iozzia - Account Manager, Group Sales & Corporate Events
Tel: +44 (0)77 7433 2545
Email:ruben.iozzia@belmond.com
Ksenia Kozeradskaya - Senior Account Director - Russia, Ukraine & CIS
Tel: +7 499 255 0292
Email: ksenia.kozeradskaya@belmond.com
Maria Beermann - Account Director, Leisure - Russia, Ukraine & CIS
Tel: 892 194 26103
Email: maria.beermann@belmond.com
Anna Volkova - Senior Account Manager, Groups - Russia, Ukraine & CIS
Tel: +7 499 255 0292
Email: anna.volkova@belmond.com
Celine Doyle - Account Director, Leisure - France, Belgium & Switzerland
Tel: +33 1 44 50 17 72
Email: celine.doyle@belmond.com
Johanna Brun - Account Director, Groups - France, Belgium & Switzerland
Tel: +33 1 44 50 17 75
Email: johanna.brun@belmond.com
Stephan Jablonski - Senior Account Director - Germany, Austria & Switzerland
Tel: +49 221 338 0351
Email: stephan.jablonski@belmond.com
Timo Bohn - Account Director, Groups - Germany, Austria & Switzerland
Tel: +49 160 954 9754
Email: timo.bohn@belmond.com
Sandra Jäger - Senior Account Manager, Leisure - Switzerland
Tel: +49 173 3285097
Email: sandra.jaeger@belmond.com
The Travel Collection - Sales representative agency for the Middle East
Tel: +971 506245247
Email: ttc1@thetravelcollection.me
Sofia Peluso - Divisional Director of Sales - Southern Europe
Email: sofia.peluso@belmond.com
Marcello Scaccabarozzi - Account Director, Leisure - Italy & Southeast Europe
Tel: +39 01 852 678 460
Email: marcello.scaccabarozzi@belmond.com
Pablo Fernández Arnaiz - Account Director - Spain & Portugal
Tel: +34 915 24 74 92
Email: pablo.fernandez@belmond.com
North America
North America - Leisure, Transient
Daniel Pasquali - Divisional Director of Sales, Leisure - North America
Cindy Holloway - Senior Account Director, Leisure - North America
Tel: 214-522-1648
Email: cindy.holloway@belmond.com
Thomas Alderink - Account Director, Leisure - New York
Tel: 732-575-5331
Email: thomas.alderink@belmond.com
Julie Owens - Account Director, Leisure - NorthEast & MidAtlantic
Tel: 929-409-4770
Email: julie.owens@belmond.com
Elio Lopez - Account Director, LGBTQ+ & Entertainment
Tel: 516-241-7031
Email: elio.lopez@belmond.com
John Hector - Account Director, Leisure - Central US & Southern California
Tel: 323-823-8916
Email: john.hector@belmond.com
Melanie Perry - Account Director, Leisure - Western
Tel: 818-324-2207
Email: melanie.perry@belmond.com
Max Syntin - Account Director, Leisure - MidWest
Tel: 650-868-9316
Email: max.syntin@belmond.com
Natalie Aldridge - Account Director, Leisure - SouthEast
Tel: 404-906-5933
Email: natalie.aldridge@belmond.com
Nelson Billington - Account Director, Corporate and Business Travel
Tel: 240-595-0182
Email: nelson.billington@belmond.com
Elizabeth Pickering - Account Director, Key Strategic Partnerships
Tel: 602-451-3364
Email: elizabeth.pickering@belmond.com
Gabriela Sosa - Account Director - Mexico, Central & Latin America
Tel: + 52 55 58 12 87 30
Email: gabriela.sosa@belmond.com
Roseann Fenza - Travel Trade Support Manager - Leisure, North America
Tel: 212-764-8231
Email: roseann.fenza@belmond.com
Jessica Bazaille - Travel Trade Support Executive - Leisure, North America
Tel: 848-860-1538
Email: jessica.bazaille@belmond.com
North America - Groups, Incentives & Celebrations
Michelle Mariani - Divisional Director of Sales, Groups - North America
Tel: 312-856-7590
Email: michelle.mariani@belmond.com
Debbie O'Brien - Senior Account Director, Groups - Key Customers - North America
Tel: +1 480 595 7602
Email: debra.obrien@belmond.com
April Hays - Account Director, Groups - Corporate Events & Incentives - Central & Eastern Canada
Tel: +1 201 565 6919
Email: april.hays@belmond.com
Janet Wilbur - Account Director, Groups - Corporate Events & Incentives - Eastern
Tel: +1 786 942 0120
Email: janet.wilbur@belmond.com
Barbara St. Germain - Account Director, Groups - Corporate Events & Incentives - Western & Canada
Tel: 312-640-8114
Email: barbara.stgermain@belmond.com
Kim Westhoff - Senior Account Director, Celebrations & Leisure Groups - Western & Central
Tel: +1 480 622 7053
Email: kim.westhoff@belmond.com
Sarah Bentler - Account Manager, Celebrations & Leisure Groups - Eastern
Tel: +1 224 290 6891
Email: sarah.bentler@belmond.com
Elizabeth Cuccaro - Travel Trade Support Executive - Groups, Corporate Events & Incentives
Tel: 516-314-2584
Email: elizabeth.cuccaro@belmond.com
Ashley Legett - Travel Trade Support Executive - Celebrations & Leisure Groups
Email: ashley.legett@belmond.com
South America
South America
Carolina Mogames - Divisional Director of Sales, Southern America
Email: carolina.mogames@belmond.com
Jiovana Alves - Senior Account Director, Brazil
Tel: +55 11 3898 1070
Email: jiovana.alves@belmond.com
Lucas Bitencourt - Account Manager, Leisure - Brazil
Tel: 55 11 99140 6456
Email: lucas.bitencourt@belmond.com
Rafael Peloi - Account Manager, Groups - Brazil
Tel: 5511 933 0909 42
Email: rafael.peloi@belmond.com
Asia/Pacific
Jean-Christophe Moreaux - Divisional Director of Sales - Asia Pacific
Email: jc.moreaux@belmond.com
Takahiro Itoh - Account Director - Japan & South Korea
Tel: +81 3 3265 1200
Email: takahiro.itoh@belmond.com
Katie Metcalfe - Account Director, Leisure - Australia & New Zealand
Tel: +61 (0) 450 57 1230
Email: katie.metcalfe@belmond.com
Karen Conlon - Account Director, Groups - Australia & New Zealand
Tel: 61468925900
Email: karen.conlon@belmond.com
Nuttapon Uyasathian - Account Director - Southeast Asia
Tel: 66856787877
Email: nuttapon.uyasathian@belmond.com
Harry Hu - DPS Consulting Co. Ltd, GSA in mainland China
Tel: +86 10 8446 6463
Email: huhm@dps-china.com
Heavens Portfolio - Sales representation agency in Asia
- Shanghai - T: +86 21 6143 5570 | Email: tina.sun@belmond.com
- Taiwan - T: +886 920 131 725 | Email: taiwansales@heavensportfolio.com
- Singapore - T: +65 6238 1718 | Email: singaporesales@heavensportfolio.com
- India - T: +91 222 833 2099 | Email: indianoffice@heavensportfolio.com
- Hong Kong - T: +852 2571 3018 | Email: saleshk@heavensportfolio.com
Corporate Office
Andrea Filippi - Vice President, Global Sales
Email: andrea.filippi@belmond.com
Damia Boudress - Marketing & Communications Director, Travel Trade
Tel: +44 (0)20 3117 1480
Email: damia.boudress@belmond.com
Fergal Taquin - Marketing & Communications Executive, Travel Trade
Tel: +44 (0)20 3117 1476
Email: fergal.taquin@belmond.com
Mathieu Dreano - B2B Marketing Executive
Tel: +44 (0)203 117 1484
Email: mathieu.dreano@belmond.com