Contact us
From questions and requests to trip planning and sharing memories—we’d love to hear from you.
Use the form below, or browse through our regional office details to reach us.
Get in touchContact us
Thank you for your interest in Belmond.
Prefer to talk? You can call us on 1 843 937 9066
Central Reservations Offices
Please contact our reservations offices worldwide for queries about reservations or for more information about our experiences.
Europe
Austria
Central Reservations Hotels
Tel: 00800 160 160 70
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 00800 160 160 70
Email: reservations.germany@belmond.com
Belgium
Central Reservations Hotels
Tel: 0800 772 85 & 0800 766 34
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 772 85 & 0800 766 34
Email: reservations.france@belmond.com
France
Central Reservations Hotels
Tel: 0800 913 079
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 913 079
Email: reservations.france@belmond.com
Germany
Central Reservations Hotels
Tel: 0800 183 0781
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 183 0781
Email: reservations.germany@belmond.com
Italy
Hotel Reservations
Tel: 800 780 700
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 800 780 700
Email: reservations.italy@belmond.com
Russia
Sales Office Trains & Cruises
Tel: +7 499 255 02 92
Spain
Central Reservations Hotels
Tel: 0900 958 922
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0900 958 922
Email: reservas.espanol@belmond.com
Switzerland
Central Reservations Hotels
Tel: 0800 834 908 (French), 0800 896 339 (German)
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 834 908 (French), 0800 896 339 (German)
Email: reservations.germany@belmond.com or reservations.france@belmond.com
United Kingdom
Hotel Reservations
Tel: 0845 077 2222*
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0845 077 2222*
Email: reservations.uk@belmond.com
*Calls cost 2p per minute plus your phone company's access charge
North America
United States & Canada
Hotel Reservations
Tel (toll-free): 1 800 237 1236
Tel: 1 843 937 9066
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel (toll-free): 1 800 524 2420
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
For California consumers: For more information about our privacy practices, click here.
Mexico
Hotel Reservations Hotels
Tel: 01 800 269 4531
Tel: 1 843 937 9066
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel: 01 800 269 4531
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
South America
Brazil
Hotel Reservations
Tel: 0800 591 0353
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 591 0353
Email: reservations.us@belmond.com
Peru
Central Reservations Office, Peru
Tel: +511 610 8300
Email: perures.fits@belmond.com
Asia/Pacific
Australia
Hotel Reservations
Tel: 1800 837 274
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 1 800 837 274
Email: reservations.australia@belmond.com
New Zealand
Hotel Reservations
Tel: 0800 449 043
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0800 449 043
Email: reservations.australia@belmond.com
China
Hotel Reservations
Tel: China North (landlines): 10800 713 2012, China South (landlines): 10800 130 1968, All other callers: +65 6395 0678
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: China North (landlines): 10800 713 2012, China South (landlines): 10800 130 1968, All other callers: +65 6395 0678
Email: reservations.singapore@belmond.com
Hong Kong S.A.R., China
Hotel Reservations
Tel: 800 931 453
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 800 931 453
Email: reservations.singapore@belmond.com
Taiwan, China
Hotel Reservations
Tel: 0080 114 7257
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0080 114 7257
Email: reservations.singapore@belmond.com
Japan
Hotel Reservations
Tel (toll-free): 0800 6000 430
Email: reservations.japan@belmond.com
Trains & Cruises Reservations
Tel (toll-free): 0800 6000 430
Open：10:00 - 18:00 (Japan time)
Email: reservations.singapore@belmond.com
South Korea
Hotel Reservations
Tel: 00308 133 178
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 00308 133 178
Email: reservations.singapore@belmond.com
Singapore
Hotel Reservations
Tel: 800 492 2240
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 800 492 2240
Email: reservations.singapore@belmond.com
Thailand
Hotel Reservations
Tel: 1800 012 312
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 1800 012 312
Email: reservations.singapore@belmond.com
Malaysia
Hotel Reservations
Tel (toll-free): 1800 818 864
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel (toll-free): 1800 818 864
Email: reservations.singapore@belmond.com
Indonesia
Hotel Reservations
Tel: 00 7803 321 8183
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 00 7803 321 8183
Email: reservations.singapore@belmond.com
India
Hotel Reservations
Tel: 0008 0005 07101
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0008 0005 07101
Email: reservations.singapore@belmond.com
Belmond Hotels, Trains, Cruises and Safaris
If you need to contact any of our properties directly, here are the details you'll need.
Asia
Cambodia
La Résidence d’Angkor
Address · River Road, Siem Reap, Kingdom of Cambodia
Phone · +855 (0) 63 963 390
Email · info.rda@belmond.com
Indonesia
Jimbaran Puri
Address · Jalan Uluwatu, Yoga Perkanthi Lane, Jimbaran - South Kuta - Badung Regency, Bali, 80361
Phone · (+62-361) 701605
Email · info.jpb@belmond.com
Laos
La Résidence Phou Vao
Address · 3 PO Box 50, Luang Prabang, PDR 84330, Laos
Phone · +856 71 212530
Email · reservations.rpv@belmond.com
Myanmar
Governor's Residence
Address · 35 Taw Win Road, Dagon Township, Yangon, Myanmar
Phone · +95 1 2302092
Email · reservations.tgr@belmond.com
Singapore
Eastern & Oriental Express
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Thailand
Napasai
Address · 65/10 Baan Tai, Maenam, Koh Samui, Surat Thani, 84330, Thailand
Phone · +66 77 429 200
Email · info.nap@belmond.com
Africa
South Africa
Mount Nelson
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 21 483 1000
Email · reservations.mnh@belmond.com
Botswana
Belmond SafarisAddress · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 (0)21 483 1600
Email · safaris@belmond.com
Caribbean
Anguilla, British West Indies
Cap Juluca
Address · Maundays Bay, AI-2640, Anguilla, British West Indies
Phone · +1-264-497-6666
Email · capjuluca.cap@belmond.com
St. Martin, French West Indies
La SamannaAddress · PO Box 4077, 97064 St Martin, CEDEX, French West Indies
Phone · 590 590 87 6400
Email · reservations.las@belmond.com
Europe
Italy
Caruso
Address · Piazza San Giovanni del Toro 2, 84010 Ravello (SA), Italy
Phone · +39 089 858 800
Email · reservations.car@belmond.com
Cipriani
Address · Giudecca 10, 30133 Venice, Italy
Phone · +39 041 240 801
Email · reservations.cip@belmond.com
Grand Hotel Timeo
Address · Via Teatro Greco 59, 98039 Taormina, Sicily, Italy
Phone · +39 0942 6270 200
Email · reservations.ght@belmond.com
Splendido & Splendido Mare
Address · Salita Baratta 16, 16034 Portofino, Genoa, Italy
Phone · +39 01 852 67801
Email · reservations.spl@belmond.com
Villa Sant'Andrea
Address · Via Nazionale 137, 98039 Taormina Mare, Sicily, Italy
Phone · +39 0942 6271 200
Email · reservations.vsa@belmond.com
Villa San Michele
Address · Via Doccia 4, 50014 Fiesole, Florence, Italy
Phone · +39 055 567 8200
Email · reservations.vsm@belmond.com
Villa Margherita
Address · Via Santa Margherita 7, 84010 Ravello, Salerno, Italy
Phone · +39 0185 235391
Email · reservations.vmar@belmond.com
Castello di Casole
Address · Località Querceto, 53031 Casole d’Elsa, Siena, Italy
Phone · +39 0577 961501
Email · reservations.cdc@belmond.com
Venice Simplon-Orient-Express
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Portugal
Reid's Palace
Address · Estrada Monumental 139, 9000-098 Funchal, Madeira, Portugal
Phone · +351 291 71 71 71
Email · reservations.rds@belmond.com
Russia
Grand Hotel Europe
Address · Nevsky Prospekt, Mikhailovskaya Ulitsa 1/7, 191186 St Petersburg, Russia
Phone · +7 812 329 6000
Email · hotel.ghe@belmond.com
Spain
La Residencia
Address · Son Canals s/n, 07179 Deià, Mallorca, Spain
Phone · +34 971 63 9011
Email · reservations.lrs@belmond.com
United Kingdom
British Pullman
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Le Manoir aux Quat'Saisons
Address · Church Road, Great Milton, Oxford, OX44 7PD, UK
Phone · +44 (0) 1844 278 881
Email · manoir.mqs@belmond.com
The Cadogan
Address · 75 Sloane St, Chelsea, London SW1X 9SG, UK
Phone · +44 (0) 20 3117 1505
Email · reservations.cad@belmond.com
Royal Scotsman
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
South America
Brazil
Copacabana Palace
Address · Avenida Atlântica 1702, Rio de Janeiro, CEP 22021 001, Brazil
Phone · +55 (21) 3500-0292
Email · reservations.brazil@belmond.com
Hotel das Cataratas
Address · Rodovia Br 469, Km 32, Iguassu National Park, Foz do Iguassu 85855-750, Brazil
Phone · +55 (21) 3500-0293
Email · reservations.brazil@belmond.com
Peru
Monasterio
Address · Calle Plazoleta Nazarenas 337, Cusco, Perú
Phone · +51 84 60 4000
Email · perures.fits@belmond.com
Palacio Nazarenas
Address · Calle Plazoleta Nazarenas 223, Cusco, Perú
Phone · +51 84 582 222
Email · perures.fits@belmond.com
Miraflores Park
Address · Av. Malecón de la Reserva, 1035 Miraflores, Lima 18, Peru
Phone · +51 1 610 4000
Email · perures.fits@belmond.com
Sanctuary Lodge
Address · Carretera Hiram Bingham km 7.5, Machu Picchu, Cusco, Peru
Phone · + 51 984 816 956
Email · perures.fits@belmond.com
Rio Sagrado
Address · Km. 75.8, Carretera Urubamba-Ollantaytambo, Valle Sagrado, Cusco, Peru
Phone · +51 84 20 1631
Email · perures.fits@belmond.com
Las Casitas
Address · Fundo La Curiña s/n Yanque, Arequipa, Peru
Phone · +51 943 892 845
Email · perures.fits@belmond.com
Andean Explorer
Phone · +51 1 625 4848
Email · trains.peru@belmond.com
Hiram Bingham
Phone · +51 1 625 4848
Email · trains.peru@belmond.com
North America
Mexico
Casa de Sierra Nevada
Address · Hospicio 35 San Miguel de Allende Guanajuato Mexico 37700
Phone · +52 415 152 7040
Email · reservations.csn@belmond.com
Maroma Resort & Spa
Address · Carretera Cancún-Tulum, Km 51, 77710 Riviera Maya, Quintana Roo, México
Phone · +52 998 872 82 00
Email · reservations.mar@belmond.com
USA
Charleston Place
Address · 205 Meeting Street, Charleston, South Carolina 29401
Phone · 1 843 722 4900
Email · info.cph@belmond.com
El Encanto
Address · 800 Alvarado Place, Santa Barbara, California, 93103 USA
Phone · 1 805 845 5800
Email · reservations.ele@belmond.com
Public Relations Offices
Our global PR teams are ready to take your enquiry.
CORPORATE OFFICE - GLOBAL BRAND COMMUNICATIONS TEAM
Nicolas Streff, Global Brand & Corporate Communications Director
Email: nicolas.streff@belmond.com
Punnee Hall, Senior PR Manager, Brand & Corporate Communications
Email: punnee.hall@belmond.com
Lucy Baird, Public Relations Manager, The Americas
Email: lucy.baird@belmond.com
Hannah Layton, Public Relations Manager, Trains & Cruises
Email: hannah.layton@belmond.com
Mia Jones, Brand Communications & Events Manager
Email: mia.jones@belmond.com
Anastasia Aya Aroukatos, Global Public Relations Coordinator
Email: anastasia.aroukatos@belmond.com
GLOBAL PUBLIC RELATIONS AGENCIES
The Americas
Alice Marshall Public Relations
Ulku Erucar
Email: ulku@alicemarshall.com
FRANCE
Karla Otto
Michel Hakimian
Email:michel.hakimian@karlaotto.com
ITALY
Grassi
Silvia Bruno Ventre
Email:silvia_brunoventre@grassipartners.com
GERMANY
Text & Aktion
Birgit Rapp
Email:birgit.rapp@text-aktion.com
UK - CORPORATE PR AGENCY
SEC Newgate
Claire Barratt
Email:claire.barratt@secnewgate.co.uk
ASIA
HONG KONG
Petrie
Linda Petrie
Email:linda@petriepr.com
CHINA
Petrie
Ivy Li
Email:ivy@petriepr.com
SINGAPORE
Petrie
Aisyah Wesseling
Email:aisyah@petriepr.com
INDONESIA
Petrie
Astri Darmayanti (Maya)
Email:maya@petriepr.com
Sales Team
Our global sales teams are ready to take your enquiry.
Europe, Middle East & Africa
Europe, Middle East and Africa
Adam Morriss - Director of Global Sales - Europe, Middle East, Africa & Asia Pacific
Tel: +44 20 3117 1485
Email: adam.morriss@belmond.com
United Kingdom
Nicola Price - Director of Global Sales - Special Events, Celebrations & Entertainment - UK
Tel: +44 203 117 1487
Email: nicola.price@belmond.com
Manisha Rathod - Global Senior Sales Manager - UK, Ireland & Netherlands
Tel: +44 203 117 1488
Email: manisha.rathod@belmond.com
Perrine Chapelain - Director of Global Sales - Meetings & Incentives - UK & Nordic Countries
Tel: +44 (0)203 117 1486
Email:perrine.chapelain@belmond.com
Kate Dicks – Director of Global Leisure Sales - UK & Nordic Countries
Tel: +44 (0)203 117 1482
Email:kate.dicks@belmond.com
Anna Brandt- Global Sales Manager - Groups Europe & Baltic Countries
Tel: +44 (0)203 117 1489
Email:anna.budreiko@belmond.com
France, Switzerland and Belgium
Johanna Brun – Director of Global Sales - Corporate Meetings & Events - France, Belgium & Switzerland
Tel: +33 1 44 50 17 75
Email: johanna.brun@belmond.com
Celine Doyle –Director of Global Sales - France, Belgium & Switzerland
Tel: +33 1 44 50 17 72
Email: celine.doyle@belmond.com
Germany, Switzerland and Austria
Stephan Jablonski, Director of Global Sales - Germany, Austria & Switzerland
Tel: +49 221 338 0351
Email: stephan.jablonski@belmond.com
Timo Bohn, Director of Global Sales, Groups - Germany, Austria & Switzerland
Tel: +49 160 954 9754
Email: timo.bohn@belmond.com
Italy
Marcello Scaccabarozzi, Director of Global Sales - Italy & Switzerland
Tel: +39 0185 2678 464
Email: marcello.scaccabarozzi@belmond.com
Spain and Portugal
Pablo Fernandez, Director of Global Sales - Spain & Portugal
Tel: +34 915 24 74 92
Email: pablo.fernandez@belmond.com
Russia
Ksenia Kozeradskaya, Director of Global Sales - Russia & CIS
Tel: +7 499 255 02 92
Email: ksenia.kozeradskaya@belmond.com
Viktoria Veselkina - Global Senior Sales Manager - Russia, Ukraine & CIS
Tel: +7 499 255 4175
Email: viktoria.veselkina@belmond.com
Middle-East
The Travel Collection - official Sales Representative Company
Jacqueline Campbell - Tel: +971 4338 7338
Email: ttc1@thetravelcollection.me
North America
North America
Michelle Mariani, Divisional Director of Sales-Groups, North America
Tel: : +1 312 856 7590
Email: michelle.mariani@belmond.com
Daniel Pasquali, Divisional Director of Leisure Sales, North America
Tel: : +1 264 584 8038
Email: daniel.pasquali@belmond.com
USA/Canada
Nicole Genta - Director of Global Sales - Leisure, Southeast USA
Tel: +1 786 920-5780
Email: nicole.genta@belmond.com
Cindy Holloway - Director of Global Sales - Leisure, North America
Tel: +1 214 522-1648
Email: cindy.holloway@belmond.com
Melanie Perry - Director of Global Sales - Leisure, Western USA
Tel: +1 818 324-2207
Email: melanie.perry@belmond.com
Elio Lopez - Director of Global Sales - Leisure, Northeast USA | Director of Global Sales - LGBTQ, The Americas
Tel: +1 516 241 7031
Email: elio.lopez@belmond.com
Laura McDavid - Director of Global Sales - Leisure, Midwest and Mid-Atlantic USA
Tel: +1 312 237 5281
Email: laura.mcdavid@belmond.com
Debbie O'Brien - Director of Global Sales - Key Group Accounts, North America
Tel: +1 480 595 7602
Email: debra.obrien@belmond.com
Barbara St. Germain - Director of Global Sales - Corporate Meetings & Events, North America
Tel: +1 312 640 8114
Email: barbara.stgermain@belmond.com
Elizabeth Pickering - Director of Global Sales, Key Strategic Partnership, North America
Tel: +1 602 451 3364
Email: elizabeth.pickering@belmond.com
Kim Westhoff - Director of Global Sales - Celebrations & Special Interest Groups, North America
Tel: +1 480 622-7053
Email: kim.westhoff@belmond.com
South America
Mexico and Latin America
Gabriela Sosa - Director of Global Sales, Mexico and Latin America
Tel: + 52 55 58 12 87 30
Email: gabriela.sosa@belmond.com
Brazil
Jiovana Alves - Director of Global Sales, Brazil
Tel: +55 11 3898 1070
Email: jiovana.alves@belmond.com
Asia/Pacific
Australia & New Zealand
Katie Metcalfe - Director of Global Sales, Australia and New Zealand
Tel: +61 (0) 450 57 1230
Email: katie.metcalfe@belmond.com
China
DPS Consulting Co. Ltd - official Sales Representative Company
Tel:+86 10 8446 6463
Email: huhm@dps-china.com
India
Heavens Portfolio -official Sales Representative Company:
Tel:+91 22 2833 2099
Email: indiaoffice@heavensportfolio.com
Tel:+91 8588 845 453
Email: northindia@heavensportfolio.com
Japan
Takahiro Itoh - Director of Global Sales - Japan & South Korea
Tel: +81 3 3265 1200
Email: takahiro.itoh@belmond.com
Hong Kong S.A.R., China
Heavens Portfolio
Tel: +852 2571 3018
Email: saleshk@heavensportfolio.com
Taiwan, China
Heavens Portfolio
Tel: +886 920 131 725
Email: taiwansales@heavensportfolio.com
Singapore & Malaysia
Heavens Portfolio
Singapore & Malaysia: Tel: +65 6238 1718
Email: singaporesales@heavensportfolio.com
Corporate Office
Andrea Filippi - Vice President, Global Sales
Email: andrea.filippi@belmond.com
Damia Boudress - Marketing Communications Director, B2B and Travel Trade
Tel: +44 203 117 1480
Email: damia.boudress@belmond.com