Introducing our new series Ask The Concierge, we spoke to Toru Machida, Head Concierge at The Cadogan. With him, we dive in to find out more about the best spots in Chelsea and beyond.
Originally from Tokyo, Toru Machida started his hotel career in Japan after being inspired by watching the iconic British television show, Fawlty Towers. He worked his way up from roles as a Luggage Porter, Night Porter, Doorman and Concierge Clerk. He has been Head Concierge at the Cadogan since 2018 when he joined ahead of its doors opening so that the very first guests could benefit from his local knowledge. The best part of his job, he says, is the challenge of being able to open every door in London for his guests using the personal contacts he has nurtured and developed over the years. We sat down with Toru to discover the best bits of his personal guide to the city he knows so well.
Having a bacon bap from a Cabmen’s Shelter is a quintessentially British experience. Cabmen’s Shelters came about in the late Nineteenth century when horse-drawn carriages called Handsom Cabs were the vehicles of choice. While the paying customer got a seat inside the carriage, the humble cabbie had to sit on top exposed to the elements. This left them in dire need of frequent pitstops for hot drinks so that they could warm up in order to keep working. In January 1875, The Globe newspaper editor George Armstrong created a charity to erect purpose-built shelters providing hot food and non-alcoholic drinks to cabbies. Between 1875 and 1914, 61 shelters popped up across London and their statement green colour is also strictly enforced. The one just outside of The Cadogan, located on Pont Street between North and South Cadogan Place Gardens, is one of the only 13 remaining Cabmen’s Shelters in London.
Pavilion Road has been transformed into a beautiful village in Chelsea. This one street has everything Chelsea locals want and need from coffee shops to wine stores. The street offers the best of British food with a fishmonger, butcher and a cheese monger that all feature the most exceptional products. From there, get a coffee and keep walking towards the King’s Road and try to get intentionally lost in the back streets of Chelsea. Here you’ll find some of the most architecturally beautiful streets in London, tucked-away Michelin starred restaurants and perhaps the previous residences of the biggest names in music including Freddie Mercury, Mick Jagger and Bob Marley marked with the cities signature ‘blue plaques’.
Sit outside on Motcomb Street and have quality coffee and classic cake with a Japanese accent at Café Kitsuné.
Walk into Pont Street and you will find Anya’s Village in Belgravia. A British fashion icon, Anya Hindmarch, created her own village in Belgravia with six of her own stores on the same street. The specialty of the brand is bespoke personalisation of accessories like bags and purses (including items for your dog). There is no better place to go in our neighbourhood to find something truly special and unique for your loved ones.
Maybe go for an iconic British meal like ‘fish & chips’ or a pie. If you are looking for classic British dishes, The Cadogan Arms in Chelsea has a Michelin starred team in its kitchen and is a great place to have a quick working lunch. Oh, I almost forgot, they do a good pint too!
Daphne’s has been an institution in Chelsea and Kensington since it opened in 1964, it is elegant, intimate and overall, romantic. The thick red sauce of the tiger prawns with chilli, garlic and parsley is out of this world and it’s impossible to resist the urge to “scarpetta” by dipping a piece of bread in the sauce. The restaurant once had a power cut on a busy night, they didn't want to ruin the romantic night of their customers, so they decided to fill the entire restaurant with candles including in the kitchen, giving enough light to the chefs to cook and serve their food. The evening turned out to be the most romantic and unforgettable dining experience for everyone that was there.
Illustration by Damien Cuypers
Our Ask the Concierge series returns – and this time, we’re heading to Villa Sant’Andrea in Taormina, Sicily. Today, we meet the hotel’s Head Concierge Caterina Cucuzza. She tells us where to find authentic artisanal ceramics, reveals Sicily’s best spots for a shaded gelato and guides us on where to book a romantic dinner for two.
The renowned French artist JR challenges traditions and sparks dialogue with his monumental artistic creations. Turning his eye to the iconic Venice Simplon-Orient-Express where he's designed an entire carriage onboard, the L’Observatoire suite is an artwork in motion. Transforming every detail into an opportunity for introspection and adventure, read JR in his own words as he explores the deeper meaning behind his most ambitious project yet.
One train, five courses, ten suspects. A new immersive murder mystery experience on board the British Pullman train is setting off from London for a wildly entertaining whodunit.
Rio Carnival is rooted in the fabric of Brazilian tradition. Discover the history of the biggest party in the world, where you need to stand out to fit in.
For the past forty years, Chef Raymond Blanc OBE has been serving dishes plated like paintings at Le Manoir aux Quat’Saisons – alongside amassing a collection of artistic commissions for the hotel. Inspired by the stories that make this hotel feel like a home, discover some of Le Manoir’s most prized artistic pieces.
While Modernist icons like Frida Kahlo, Diego Rivera and Luis Barragán sowed the seeds of greatness, a new cohort of creatives are steering Mexico City’s cultural conversation into a contemporary space. Beyond the few days in February that make up art week and the well–trodden landmarks that feature in every other city guide, there is plenty more here that promises to reward the art and design lover that is willing to dig deeper.
Exploring everyday life with both wit and reverence, Sam Youkilis’ bite-sized social videos effortlessly blend grit and glamour. We discover how he captures the ineffable spirit of the world’s biggest party: Rio Carnival.