Belmond and Cookies

This document provides information about the types of cookies Belmond uses and why we use them. To learn about the personal data we process in connection with our websites, and your data protection rights, please read our Privacy Policy and Notice. We use cookies and other tracking technologies on websites owned by Belmond to improve our websites and deliver a better and more personalised service.

Managing Cookies on our Websites

When you first access our websites, you will receive a clear notice advising you that the website you are visiting intends to use cookies. You can let us know what (if any) cookies you accept by either:

(i) Clicking the “Accept All Cookies” button to accept all cookies.

(ii) Going to the “Cookies Settings” link and choosing which types of cookies you wish to accept.

(iii) Clicking the “Reject” on our cookie banner. No cookies other than Strictly Necessary Cookies (as defined below) will be placed on your browser if you choose this option.

You can manage your cookies using Cookie Settings.

Alternatively, most web browsers allow some control of most cookies through the browser settings.

Find out how to manage cookies on popular browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

To find information relating to other browsers, please consult the browser developer's documentation.

What exactly are “cookies”?

Cookies are small data files that contain a string of characters. Cookies help us to improve our site and to deliver a better and more personalised service, for instance by storing information about your preferences and allowing us to recognise you when you return to our websites. Find out more about the use of cookies on www.allaboutcookies.org.

We also use other forms of technology which serve a similar purpose to cookies and which allow us to monitor and improve our website and email communications, such as pixels, web beacons, tags or log files. When we talk about cookies, this term includes these similar technologies.

Which cookies do we use?

• Strictly Necessary Cookies: these cookies are essential in order to enable you to move around our websites and use features, such as accessing secure areas of our websites. Without these cookies, we would not be able to provide you with services like enabling appropriate content based on your type of device.
• Performance Cookies: these cookies allow us to improve your experience of the website. They allow us to measure how visitors interact with the services and we use this information to improve the user experience and performance of our website and the services. These cookies are used to collect technical information such as the number of pages visited, which parts of our website are clicked on and the length of time between clicks.
• Functional Cookies: we may use cookies that are not essential but enable various helpful features on the websites. For example, these cookies collect information about your interaction with services provided on the websites.
• Targeting Cookies: we use these cookies to collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. We may share this information with other parties who help manage online advertising.

For more details regarding the different cookies being used for each of the above categories and their lifespans, please consult our Cookie Consent Management Tool.

Questions ?

If you have any questions or comments about this Policy or our use of cookies and similar technologies in general, please email our Belmond Group Data Protection Officer at dpo@belmond.com or write to us at:

Belmond Group Data Protection Officer
Belmond Management Limited
Wogan House
99 Great Portland Street
London
W1W 7NY

From 1 January 2021, Belmond has an appointed Representative for data protection matters (including cookies) in the EU, as required under European data protection legislation. If you reside in the EU, you can also contact us by writing to our EU Representative (and/or emailing the Belmond Group Data Protection Officer at dpo@belmond.com):

Belmond Group EU Representative
Belmond Italia S.p.A.
Via B. Cavalieri 4
20121 Milan
Italy

In the unlikely event that you wish to lodge a complaint about our collection, transfer or processing of your personal data, you can lodge a complaint with the UK Information Commissioner’s Office which is the Supervisory Authority of Belmond Management Limited, or the Supervisory Authority in your country of residence.