Monasterio FAQs

Check-in is at 3pm and check-out is at 11am.

Peru’s official currency is the Peruvian sol. Tipping is appreciated but not always expected. In taxis, tipping is not necessary, though a small tip may be given for exceptional service. For tour guides, a tip of $5–$10 USD (approximately 15–30 soles) per day is customary, while porters, drivers, cooks and similar staff typically receive $3–$5 USD (9–15 soles) per day; private drivers are often tipped $5–$10 USD per day, depending on the level of service. In hotels, porters are usually tipped about $1 USD (2–3 soles) per bag, while tipping housekeeping or room service is optional and based on service quality. In restaurants, a 10% tip is standard in larger or upscale establishments and may already be included in the bill; additional tipping is optional for exceptional service. In mid-range restaurants, tipping is optional, though leaving 1–2 soles is a kind gesture, and no tip is expected in budget or family-run eateries.

Peru can be visited year-round, with each season offering distinct advantages. High season (June–September) falls during the dry winter months in the Southern Hemisphere, providing ideal conditions for travel and excellent access to Peru’s mountainous regions; however, this period also brings larger crowds and higher lodging prices. Shoulder season (May and October–November) offers a balance of fewer visitors and comfortable daytime temperatures around 60°F, especially in Cusco, though light rain showers may occasionally affect outdoor plans. Low season (November–April) coincides with the wet summer months and features fewer crowds and lower travel costs, along with lively cultural events, while heavy rain can limit hiking and mountain activities.

Yes, pets are allowed in eight specific rooms: Superior Rooms 127 and 223, Superior Rooms with Oxygen 408 and 449, Deluxe Rooms with Oxygen 438, 439 and 448, and Junior Suite with Oxygen 437. A pet fee of 100 USD per stay, including taxes, applies.

Each room can accommodate one pet, specifically small cats or dogs weighing up to 10 kg (22 lbs). Pet amenities include a bed and food and water bowls.

In accordance with Peruvian Law No. 29830, no fee or charge is required for individuals accompanied by guide dogs. Guide dogs must be registered with CONADIS and have accreditation from a school recognized by the International Guide Dog Federation (IGDF), along with certification of hygiene and health compliance issued by the Peruvian Veterinary Medical Association or, in areas where the Association is not present, by SENASA (National Agrarian Health Service).

No, all facilities are for guests only, aside from our restaurants (subject to availability).

Most nationalities do not require a visa to enter Peru; however, entry requirements vary by citizenship. Guests should consult their local Peruvian embassy or consulate for specific and up-to-date information. It is the guest’s responsibility to verify entry requirements based on their citizenship and travel documents. Passports must be valid for a minimum of three (3) months from the date of entry into Peru.

Monasterio is conveniently located in the historic center of Cusco. The hotel is approximately 25 minutes (6 km / 3.7 miles) from Cusco International Airport (CUZ), two blocks from the Plaza de Armas and about 25 minutes (11 km / 6.8 miles) from Poroy Train Station. Wanchaq Train Station is roughly 2 km (1.2 miles) away, while Ollantaytambo Train Station is about a 1 hour and 30 minute drive from the hotel.

Some, but not all, rooms are equipped with supplemental oxygen. Guest room doors have peepholes for added security. The hotel provides 24-hour onsite security and security cameras are installed throughout the property.