Casa de Sierra Nevada FAQs

Our hotel is family friendly, with plenty for little ones to enjoy. We can arrange for them to take part in a mojigangas workshop, where they will create Mexican folk art figures out of papier-mâché, or art classes in our in-house studio, for creative learning in the heart of San Miguel de Allende.

Check-in is at 3pm and check-out is at 12pm.

No, we are not an all-inclusive resort.

Breakfast is only included in certain room rates. When applicable, breakfast can only be eaten in the restaurant.

No, the facilities of the hotel are exclusively for our guests.

All of our restaurants include plenty of options for specialised diets for vegan, vegetarian and gluten-free diets.

Our fully updated terms and conditions for booking Belmond hotels can be found here.

Tipping is at our guests’ discretion. Service charge is included in the room rate, but service is not included as standard in our restaurants and bars.

Yes, it is open to external visitors.

Weddings at Casa de Sierra Nevada are entirely bespoke, so pricing varies with each celebration. You might choose an intimate courtyard dinner the night before, indulge in in-room beauty treatments, guide guests through our lush gardens for a blessing accompanied by live music and toast beneath the stars with a rooftop cocktail reception.

Our team partners with the region’s finest photographers, musicians and chefs to create a one-of-a-kind ceremony and reception.

For a personalized proposal, please contact our in-house events team.

Unfortunately, we do not have kosher restaurants.

Yes, Casa de Sierra Nevada has a fitness center. It is well-equipped with water, snacks, chilled towels, a treadmill and elliptical machine. We also offer wellness activities including yoga, sound therapy, pilates, meditation and aquatic yoga.

Casa de Sierra Nevada has 37 rooms and suites and each is unique.

Pets are welcome at Casa de Sierra Nevada. We allow one pet per room (max 15kg) at a cost of 70 USD per day plus fees. We provide food, water bowls, a bed and toys. Dogs are allowed in public areas of the hotel except for the swimming pool, restaurants, spa, and fitness facilities. These restrictions do not apply to assistance/service dogs.

Thank you for your interest in working with us. All available vacancies can be found on the Belmond Careers website.

Please email any influencer marketing queries to Christie Devine, Divisional Communications Manager (christie.devine@belmond.com).