Rio Sagrado FAQs

Check-in is at 2pm and check-out is at 11am.

Peru’s official currency is the Peruvian sol. Tipping is appreciated but not always expected. In taxis, tipping is not necessary, though a small tip may be given for exceptional service. For tour guides, a tip of $5–$10 USD (approximately 15–30 soles) per day is customary, while porters, drivers, cooks and similar staff typically receive $3–$5 USD (9–15 soles) per day; private drivers are often tipped $5–$10 USD per day, depending on the level of service. In hotels, porters are usually tipped about $1 USD (2–3 soles) per bag, while tipping housekeeping or room service is optional and based on service quality. In restaurants, a 10% tip is standard in larger or upscale establishments and may already be included in the bill; additional tipping is optional for exceptional service. In mid-range restaurants, tipping is optional, though leaving 1–2 soles is a kind gesture, and no tip is expected in budget or family-run eateries.

Dogs are allowed only in the Garden Junior Suite, with a fee of $100 USD per night, including taxes. Each room may accommodate one dog. Pet amenities include a dog bed and food and water bowls. Dogs are not permitted in public areas such as the restaurant, spa, and gift shop.

In accordance with Peruvian Law No. 29830, no fee is required for guests accompanied by guide dogs. Guide dogs must be registered with CONADIS and have accreditation from a school recognized by the International Guide Dog Federation (IGDF), along with certification of hygiene and health compliance issued by the Peruvian Veterinary Medical Association or, where unavailable, by SENASA (National Agrarian Health Service).

The hotel does not offer day passes.

Most nationalities do not require a visa to enter Peru; however, entry requirements vary by citizenship. Guests should consult their local Peruvian embassy or consulate for specific and up-to-date information. It is the guest’s responsibility to verify entry requirements based on their citizenship and travel documents. Passports must be valid for a minimum of three (3) months from the date of entry into Peru.

Rio Sagrado Hotel is approximately 1 hour 30 minutes (45 mi / 72 km) from Cusco and 1 hour 45 minutes (48 mi / 77 km) from Cusco Airport (CUZ). Ollantaytambo Train Station is about 30 minutes (9 mi / 15 km) away, and Urubamba Town is 5 minutes (2.5 mi / 4 km) from the hotel. The hotel has a private train station for guests traveling to and from Machu Picchu between January 1 and April 30.

From Alejandro Velasco Astete Airport (CUZ), transfers are available via van or SUV at $120 USD one way for 1 passenger and $132 USD one way for 2 passengers. Short Sprinter Van transfers cost $168 USD for 3 passengers, $180 USD for 4 passengers, $190 USD for 5 passengers, and $204 USD for 6 passengers, one way.

From Ollantaytambo Train Station, transfers via van or SUV cost $104 USD one way for 1 passenger and $106 USD one way for 2 passengers. Short Sprinter Van transfers cost $120 USD for 3–4 passengers, $125 USD for 5 passengers, and $126 USD for 6 passengers, one way.

Supplemental oxygen is available upon request, and mosquito nets and spray can also be provided on request. Guest room doors have peepholes for added security. The property has a gated entrance, 24-hour onsite security, and security cameras throughout the hotel.