Palacio Nazarenas FAQs

Check-in is at 2pm and check-out is at 12pm.

All suites are oxygen-enriched to help guests acclimatise to the high elevation.

Peru’s official currency is the Peruvian sol. Tipping is appreciated but not always expected. In taxis, tipping is not necessary, though a small tip may be given for exceptional service. For tour guides, a tip of $5–$10 USD (approximately 15–30 soles) per day is customary, while porters, drivers, cooks and similar staff typically receive $3–$5 USD (9–15 soles) per day; private drivers are often tipped $5–$10 USD per day, depending on the level of service. In hotels, porters are usually tipped about $1 USD (2–3 soles) per bag, while tipping housekeeping or room service is optional and based on service quality. In restaurants, a 10% tip is standard in larger or upscale establishments and may already be included in the bill; additional tipping is optional for exceptional service. In mid-range restaurants, tipping is optional, though leaving 1–2 soles is a kind gesture, and no tip is expected in budget or family-run eateries.

Peru can be visited year-round, with each season offering distinct advantages. High season (June–September) falls during the dry winter months in the Southern Hemisphere, providing ideal conditions for travel and excellent access to Peru’s mountainous regions; however, this period also brings larger crowds and higher lodging prices. Shoulder season (May and October–November) offers a balance of fewer visitors and comfortable daytime temperatures around 60°F, especially in Cusco, though light rain showers may occasionally affect outdoor plans. Low season (November–April) coincides with the wet summer months and features fewer crowds and lower travel costs, along with lively cultural events, while heavy rain can limit hiking and mountain activities.

Yes, pets are welcome in two specific rooms: the Deluxe Studio Suite 102 and the One Bedroom Suite 103. A fee of $100 USD per night applies and only one pet per room is permitted. Accepted pets include small, well-mannered dogs and cats that are mature and unobtrusive, with a maximum weight of 10 kg (22 lbs). The hotel provides pet amenities including a pet bed, as well as food and water bowls.

No, all facilities are for guests only, aside from our restaurants (subject to availability).

Most nationalities do not require a visa to enter Peru; however, entry requirements vary by citizenship. Guests should consult their local Peruvian embassy or consulate for specific and up-to-date information. It is the guest’s responsibility to verify entry requirements based on their citizenship and travel documents. Passports must be valid for a minimum of three (3) months from the date of entry into Peru.

Most nationalities do not require a visa to enter Peru; however, entry requirements vary by citizenship. Guests should consult their local Peruvian embassy or consulate for specific and up-to-date information. It is the guest’s responsibility to verify entry requirements based on their citizenship and travel documents. Passports must be valid for a minimum of three (3) months from the date of entry into Peru.

Palacio Nazarenas ensures guest security with a gated entrance, 24-hour on-site security personnel and security cameras in all common areas. Additionally, each guest room is equipped with a spy/peephole on the door for added peace of mind.