Las Casitas FAQs

Check-in is at 2pm and check-out is at 11am.

Peru’s official currency is the Peruvian sol. Tipping is appreciated but not always expected. In taxis, tipping is not necessary, though a small tip may be given for exceptional service. For tour guides, a tip of $5–$10 USD (approximately 15–30 soles) per day is customary, while porters, drivers, cooks and similar staff typically receive $3–$5 USD (9–15 soles) per day; private drivers are often tipped $5–$10 USD per day, depending on the level of service. In hotels, porters are usually tipped about $1 USD (2–3 soles) per bag, while tipping housekeeping or room service is optional and based on service quality. In restaurants, a 10% tip is standard in larger or upscale establishments and may already be included in the bill; additional tipping is optional for exceptional service. In mid-range restaurants, tipping is optional, though leaving 1–2 soles is a kind gesture, and no tip is expected in budget or family-run eateries.

Dogs are allowed only in the Garden View Casitas, with a fee of $100 USD per night, including taxes. Each room may accommodate one dog. Pet amenities include a dog bed and food and water bowls. Dogs are not permitted in public areas such as the restaurant, spa and gift shop.

In accordance with Peruvian Law No. 29830, no fee is required for guests accompanied by guide dogs. Guide dogs must be registered with CONADIS and have accreditation from a school recognized by the International Guide Dog Federation (IGDF), along with certification of hygiene and health compliance issued by the Peruvian Veterinary Medical Association or, where unavailable, by SENASA (National Agrarian Health Service).

No, all facilities are for guests only, aside from our restaurants (subject to availability).

Most nationalities do not require a visa to enter Peru; however, entry requirements vary by citizenship. Guests should consult their local Peruvian embassy or consulate for specific and up-to-date information. It is the guest’s responsibility to verify entry requirements based on their citizenship and travel documents. Passports must be valid for a minimum of three (3) months from the date of entry into Peru.

Las Casitas is accessible by air and road. The nearest airport is Jorge Rodríguez Ballón International Airport (AQP), which is approximately a four-hour drive (161 km / 100 miles) to the hotel. Arequipa is a 70-minute flight from Lima, a 40-minute flight from Cusco and a 25-minute flight from Juliaca. The closest town, Chivay, is about 8 km (5 miles) away and Condor Cross can be reached in approximately one hour.

The journey from Arequipa to the hotel takes approximately three hours with touring stops along the way. Self-driving is not recommended due to remote roads that are not lit at night. Transfers are available only between 9am and 1pm. A round-trip transfer from Arequipa costs $470 USD plus tax, based on two passengers, with an additional fee applicable for airport pick-up.

Las Casitas is equipped with smoke detectors, and supplemental oxygen is available in some rooms. The property has a gated entrance, 24-hour onsite security, and security cameras throughout the grounds.