FAQ Splendido

Yes, Splendido offers convenient parking facilities for our guests in Portofino. We provide a complimentary valet parking service, allowing for a seamless arrival and departure experience. You can simply drive up to the hotel entrance, and our team will take care of your vehicle.

Please note that due to our cliffside location and the pedestrian nature of Portofino, having dedicated parking is a significant advantage for guests traveling by car.

Splendido is overlooking the picturesque village of Portofino. To access the charming center of Portofino, guests can enjoy a leisurely 10 to 15-minute downhill walk along a scenic pathway. Alternatively, for your convenience, we offer a complimentary shuttle service that runs regularly between the hotel and the Portofino Piazzetta throughout the day. Our concierge team will be delighted to provide schedule details and directions for you.

Yes, Splendido can certainly arrange seamless private transfers to and from various airports, train stations, or other locations for your convenience. The closest major airports are Genoa Cristoforo Colombo Airport (GOA), approximately a 45-minute to 1-hour drive, and Pisa International Airport (PSA), about a 1.5 to 2-hour drive.

Our concierge team will organise a comfortable and efficient transfer experience tailored to your needs. Please contact us in advance with your travel details to arrange this service.

Splendido features several exquisite restaurants and bars, each offering unique ambiance and culinary delights. Our main restaurant, La Terrazza, typically opens for dinner from 7:30pm to 10:30pm.

Our poolside restaurant usually serves lunch from 12:30pm to 3pm, with bar service extending throughout the day. The Splendido Bar is open from morning until late evening, providing cocktails and refreshments.

While standard check-in time at Splendido is typically in the afternoon and check-out in the morning, we understand that travel plans can vary. We are happy to accommodate requests for early check-in or late check-out whenever possible, subject to availability on your arrival or departure day.

Please contact our front desk on the day of your arrival or departure to inquire about availability. Please note that a late check-out fee may apply.

You can book a luxurious massage or treatment at the Dior Spa at Splendido by contacting the Spa directly. We highly recommend making your reservations in advance to secure your preferred date and time, especially during peak season. Our Spa team will be delighted to guide you through the bespoke menu of treatments and help you choose the perfect experience for relaxation and rejuvenation amidst the stunning beauty of Portofino.

Yes, for your convenience, Splendido offers the services of a professional hairdresser on-site. Whether you need a fresh style for an evening out in Portofino or a touch-up, our team can arrange an appointment for you. Please contact our concierge to schedule your appointment in advance.

While we don’t have a traditional ‘beach club’ due to our cliffside location, guests enjoy access to our magnificent seawater swimming pool, beautifully situated with breathtaking views over Portofino Bay. This provides an idyllic spot for relaxation and swimming.

Additionally, our concierge can assist with arranging visits to nearby beaches or private lidos if you wish to experience a different coastal environment.

We would be delighted to help you celebrate your special occasion during your stay at Splendido. Our team can arrange a variety of thoughtful touches, such as:

• A chilled bottle of champagne awaiting your arrival
• A beautiful bouquet of fresh flowers
• A delicious celebration cake from our patisserie
• Other personalised amenities to make your stay truly memorable

Please inform our reservations team or concierge in advance of your special occasion and specific requests, and we will ensure everything is perfectly arranged

Splendido is an exquisite setting for a romantic dinner or special event. Our team specialises in creating unforgettable culinary experiences. We can arrange a private, intimate dinner for two in a secluded spot within our beautiful gardens, on a private terrace with stunning views, or at a specially set table in La Terrazza Restaurant. Our culinary team will craft a bespoke menu tailored to your preferences, ensuring a truly magical evening. Please contact our concierge team to discuss your vision and plan in advance with us.

Generally, access to Splendido’s facilities, including our swimming pool and tennis court, is exclusively reserved for our registered hotel guests to ensure their privacy and enjoyment.

While we prioritise our in-house guests, in certain circumstances and depending on availability, limited day passes or access might be considered. Please contact the hotel directly to inquire about any potential external access or special arrangements