Castello di Casole FAQs

From Castello di Casole, guests can enjoy breathtaking views of the medieval village of Casole d'Elsa. This charming village, with its historic architecture and Tuscan character, provides a quintessential backdrop to your relaxing moments at the hotel.

We offer a collection of beautifully restored accommodations, providing an intimate and luxurious experience. The hotel features 39 exquisite suites, each uniquely designed and blending historic charm with modern comforts. Additionally, we offer exclusive villas and farmhouses for guests seeking ultimate privacy and space within the estate.

Yes, we offer ample on-site parking, ensuring convenience for those arriving by car, whether it's your own vehicle or a rental. Our team will assist you upon arrival.

While Castello di Casole enjoys a serene, rural setting in the Tuscan countryside, taxis are available in the area. Our concierge team can easily arrange a taxi for you whenever needed, whether for local transfers or trips to larger towns. We recommend booking taxis in advance, especially during peak hours or for specific schedules, as they may not be as readily available as around Florence.

You can access our heated outdoor swimming pool, and sun loungers are available for all. While reservations are not typically required for pool chairs, our attentive pool staff are always on hand to assist you.

For beach access, you have complimentary use of the facilities (including reserved chairs and umbrellas), at our beautiful sister property, Villa Sant’Andrea. Located directly on the beach at Mazzarò Bay, a complimentary shuttle service connects the two hotels, making beach visits effortless. Reservations for beach chairs at Villa Sant’Andrea’s beach club, Lido Villeggiatura are not usually necessary. However, we recommend speaking with our concierge if you have specific preferences or are visiting during peak times.

Given the beautiful and expansive Tuscan countryside surrounding Castello di Casole, renting a car is highly advisable for guests who wish to explore the region at their own pace and discover charming hilltop towns, vineyards, and local attractions independently. We offer complimentary parking at the hotel for your convenience. If you prefer not to drive, our shuttle service and concierge-arranged taxis are excellent alternatives for local transfers.

We’re equipped with electric charging stations for cars on the property. We understand the growing need for sustainable travel and are pleased to offer this convenience for our guests driving electric vehicles. Please inquire with our concierge upon arrival for directions and usage instructions for the charging stations.

The Essere Spa operates daily from 10am to 7pm. We recommend contacting the Spa directly or our concierge for the most current schedule and to confirm your appointments, especially during specific seasons.

We highly recommend booking spa treatments in advance, especially during peak season or if you have a preferred time or therapist. This ensures availability and allows our team to tailor your experience perfectly. You can make reservations by contacting the Spa directly or through our concierge.

Generally, access to the Essere Spa facilities is included in your stay for registered guests of Castello di Casole. This includes amenities such as our relaxation areas, sauna, and steam room.

For external guests (non-residents), access to the spa facilities is typically reserved for those who have booked a treatment. Day passes for spa access without a treatment may be available on a limited basis, subject to availability and a fee. Contact the Spa directly for the most current information.

Yes, the Essere Spa at Castello di Casole features a range of thermal facilities designed for relaxation, including a sauna, steam room, and a hydro-massage pool (hot tub). These amenities are available for guest use.

We also offer services for couples, including specially designed couple's treatments and the option of private spa suites for a romantic and shared wellness experience. Please inquire with the Spa reception for more details and to book.

The Essere Spa at Castello di Casole provides safe and effective treatments for all.

We offer specially designed and adapted treatments for pregnant women, ensuring their comfort and well-being. Please inform our Spa team of your pregnancy when booking so we can recommend the most suitable options. Specific treatments for children or teenagers may be available. We encourage you to contact the Spa directly to discuss age-appropriate options and any restrictions.

The main swimming area typically has a depth of approximately 1.4 meters (4.5 feet), making it suitable for both leisurely swimming and relaxation. There may also be shallower sections for easier access or specific purposes. Our pool staff can provide more precise details upon request.

For the comfort and hygiene of all our guests, dogs are generally not permitted in the immediate pool area at Castello di Casole. We kindly ask that all pets are kept on a leash and away from the pool deck. We appreciate your cooperation in maintaining a serene environment for everyone.

At Castello di Casole, we aim to ensure an enjoyable experience for our younger guests at the pool. We typically have a selection of water toys available for children to borrow. For infants, we can often provide baby floatation devices upon request. Please inquire with our pool attendants or concierge, who will be happy to assist you.

Access is exclusively reserved for registered hotel guests. This policy ensures the privacy, tranquility, and optimal experience for our in-house guests. Non-resident guests are not permitted to use the pool facilities.

The pool at Castello di Casole uses chlorinated water to ensure cleanliness and hygiene. It’s heated, maintaining a comfortable temperature, typically around 28-30°C (82-86°F), making it enjoyable for swimming across various seasons. Please note that exact temperatures can vary slightly depending on external weather conditions.

Castello di Casole offers exquisite dining experiences that celebrate the authentic flavors of Tuscany, featuring fresh, estate-grown ingredients. At Tosca, discover the best of Tuscan and Italian gastronomy, with elegant interiors and attentive service. At Castello Grill, enjoy a more relaxed experience. Emporio del Castello is the perfect spot for casual bits and local delicacies, while Bar Visconti provides an elegant setting for aperitifs and curated cocktails.

Yes, there is a historic wine cellar on the property. This extensive cellar houses an impressive collection of local Tuscan wines, including Chianti Classico and Super Tuscans, as well as a selection of international labels. We often host wine tasting sessions and private dining experiences within the cellar, offering guests a unique insight into the region's renowned winemaking tradition. Please inquire with our concierge for cellar tours and tastings opportunities.