Jimbaran Puri FAQs

Around Jimbaran Puri

Where is Jimbaran Puri?

Jimbaran Puri, A Belmond Hotel, is nestled on the tranquil Jimbaran Bay in Bali, Indonesia. We are located approximately 7 km (20 minutes’ drive) from Ngurah Rai International Airport (DPS), about 20 minutes from Nusa Dua and Kuta, and 1 hour 30 minutes’ drive from Ubud.

What are the standard check-in and check-out times?

Check-in is at 3pm and check-out is at 12pm (noon). Early check-in and late check-out may be available upon request and subject to availability. Additional charges may apply.

I need a transfer from the airport to the hotel, can you help me?

Yes, we can arrange airport transfers for your convenience. Please contact our concierge team with your flight details to arrange this service.

Is Wi-Fi available at Jimbaran Puri?

Complimentary Wi-Fi is available throughout the luxury resort, including in guest rooms and public areas. Please speak to our team if you have any issues, and we’ll do our best to help.

What restaurants are available at Jimbaran Puri?

Nelayan and Tunjung are our two restaurants serving exquisite Indonesian and international cuisine. We also offer drinks and light bites at Puri Beach Bar and offer in-room dining for those who want to enjoy an intimate stay.

Reservations are highly recommended for our special dining experiences, so please ensure to book a table or contact us to do so. For those interested in the Balinese Beach BBQ, the romantic dinner experience for two and our cooking classes, reservations are essential.

How far away from sightseeing spots is Jimbaran Puri?

Touring can be easily arranged through our concierge teams, but please note that most key areas are approximately 10 to 15 minute-drive away from our luxury resort. Some areas, like Ubud, are quite a distance – please allow a full day trip to make the most of your excursion.

What’s the beach like in Jimbaran Bay?

Our luxury hotel in Bali offers stunning views of the pristine white sand beach and is the perfect setting for watching unique sunsets at the end of every day. Jimbaran Bay waters are very calm – speak to our concierge to book a tranquil watersport activities like stand-up paddle or challenge your friends and family to a game of volleyball.

About Wellness & Spa

How do I book a spa treatment?

As treatments are subject to availability, we strongly recommend scheduling your appointments in advance by calling Extension 736 from your room or contacting the front desk. Please note that the Beach Spa is open every day from 10am to 9pm.

I’d like to have a spa treatment in my villa. How can I book this?

You can enjoy any of our massages and spa treatments in the privacy of your Cottage Suite, Deluxe Pool Villa or Pool Villa. An additional charge of IDR 200,000 applies – speak to our team to find your preferred time slot.

What is the cancellation policy for spa appointments?

We require at least four hours’ notice for any cancellation or change to treatments to avoid being charged in full.

Do you offer spa gift cards?

Yes, our gift certificates make perfect presents for spa lovers. With a Belmond Gift Card, allow your loved one to choose an individual treatment, a special package, or a unique experience in Bali, Indonesia.

Family-friendly Activities

I’m planning to stay with my children. Do you have a kid’s club at Jimbaran Puri?

We offer a range of complimentary activities at Jimbaran Puri, and many of them are suitable for children, whether it’s the Egg Painting, the cycling tour of Jimbaran village or the Canang Sari making experience.

Are children allowed at the spa?

Yes, we warmly welcome children aged 6 to 13, who can enjoy a selection of treatments tailored specifically for young travellers. Please note that all children must be accompanied by an adult.

Weddings and special events in Bali

I’m planning to host my wedding at Belmond Jimbaran Puri. Who do I speak to?

We’d be delighted to help you plan your wedding at Jimbaran Puri. From Tunjung Beach to the Bamboo Pavillion and the Gardens, the hotel offers a selection of private venues for intimate ceremonies and wedding packages curated to suit your own party’s size and preferences.

How can I plan my honeymoon at Jimbaran Puri?

Jimbaran Puri is an idyllic retreat in Bali for honeymoons, with a collection of private villas, romantic dining experiences, and curated packages for couples.

I’d like to host corporate meetings in Bali. Who do I speak to?

Our elegant pool villas and private venues are an excellent location for professional workshops, team-building events, or corporate gatherings for up to 10 people. Speak to our events team to coordinate catering, activities, and set up the necessary technology for you and your business partners.

General information

What are the general terms and conditions for offers at Jimbaran Puri?

All offers are subject to availability, cannot be combined with other promotions unless specified, and rates are typically quoted in Indonesian Rupiah (IDR). Please note that 21% government tax and service charge apply, and that blackout dates may apply for some offers.

How can I purchase a Belmond Gift Card?

Give the gift of unforgettable luxury with a Belmond Gift Card, and redeem it against indulgent accommodations, restaurant bookings, wellness treatments and experiences. Please refer to the Belmond website for purchase instructions, terms and conditions.