Villa Sant’Andrea FAQs

About the Hotel & Location

How do I get to Villa Sant’Andrea?

Villa Sant'Andrea is elegantly situated in Mazzarò Bay, Taormina Mare, Sicily, directly on its private beach. The hotel is approximately a 1-hour drive from Catania Fontanarossa Airport (CTA). We recommend arranging a private transfer through our concierge for a seamless and comfortable journey directly to the hotel. Alternatively, taxis are available at the airport.

Can I park at the hotel?

Villa Sant’Andrea is ideally located on its private beach in Mazzarò Bay, Taormina Mare, Sicily. For guests arriving by car, we provide private parking facilities directly at the hotel. Our dedicated team will assist you upon arrival. Please note that parking in Taormina can be limited, so having on-site parking is a valuable convenience for our guests.

How far apart are Villa Sant’Andrea and Grand Hotel Timeo?

Villa Sant’Andrea is conveniently connected to its sister property, Grand Hotel Timeo, by a complimentary shuttle service that runs frequently throughout the day. While both are luxury Belmond properties in Taormina, they offer distinct experiences. Our hotel is located directly on its private beach in Mazzarò Bay, offering an intimate, beachfront resort feel with stunning sea views and direct access to the Ionian Sea.

Grand Hotel Timeo is perched atop the cliffs near the Ancient Theatre of Taormina, providing unparalleled panoramic views of Mount Etna and the coastline, with a historic and grand atmosphere in the heart of Taormina town.

Accommodation & Accessibility

Is the hotel accessible — and who can I contact to enquire about special assistance during my visit?

We’re committed to providing a comfortable and accessible experience for all our guests. While the hotel features a historic design, we strive to accommodate guests with reduced mobility and those requiring wheelchair access. We offer accessible rooms and facilities where possible.

We strongly recommend contacting our reservations team at reservations.vsa@belmond.com well in advance to discuss your specific special assistance and accessibility needs. This allows us to ensure the most suitable arrangements are in place for your stay, offering details on accessible routes, services, and room types.

Can I bring my pet to your property?

Yes, Villa Sant’Andrea is a pet-friendly hotel, and we warmly welcome your beloved four-legged companions. We offer special amenities and services to ensure a comfortable stay for both you and your pet. Please inform us at the time of booking that you will be travelling with a pet, as certain restrictions or charges may apply, and we can advise on our pet policy details. We kindly ask that pets are kept on a leash in public areas and are not permitted in the restaurants or by the pool for the comfort of all guests.

Dining & Bars

What are the opening and closing times of Villa Sant’Andrea’s restaurants and bars?

Our main restaurant, Ristorante Sant’Andrea, typically serves lunch from 1pm to 3pm. The Beach Bar and Restaurant usually operates throughout the day during the season. In-room dining is from 11:30am to 12am and in-room breakfast is served from 7am to 11am. At night, room service is served from 12am to 7am.

Please note that opening hours are subject to seasonal changes and special events. We recommend checking with our concierge upon arrival or contacting the hotel directly for the most current schedule and reservations.

Do you offer room service?

We offer comprehensive room service for your convenience. Guests can enjoy a wide selection from our menu in the comfort and privacy of their room or suite. Our room service operates with extended hours, typically available from 7am to 11pm, covering breakfast, lunch, dinner, and late-night options. For specific overnight requests, please contact our team.

Are there vegetarian, vegan, or gluten-free options available? Do you accommodate food allergies?

Yes, our culinary team is delighted to cater to various special dietary requirements. We offer a selection of vegetarian, vegan, and gluten-free options across our restaurant menus.

We are also fully equipped to accommodate food allergies. To ensure the safest and most enjoyable dining experience, please inform us of any dietary needs or allergies at the time of booking or upon your arrival, and our team will be pleased to assist you.

Should I make a reservation at the restaurant in advance?

We highly recommend making reservations for our restaurants, especially for Ristorante Sant’Andrea and during peak season, to secure your preferred dining time and ensure availability. Our concierge team or the restaurant can assist you with your booking directly. This is particularly advisable if you are a non-resident guest or planning a special dining experience.

Is there a dress code for the restaurant or bar?

To maintain an elegant atmosphere at Villa Sant'Andrea, our restaurants and bars generally observe a smart casual dress code. For evening dining, we suggest elegant attire. While jackets are not typically required, we kindly request that guests refrain from wearing swimwear, flip-flops, or excessively casual clothing in our main dining and bar areas during the evening hours.

Do you offer kids’ meals or a children’s menu?

We’re a family-friendly hotel with curated kids’ meals and a children’s menu at our restaurants. Our culinary team prepares delicious and nutritious options that appeal to our younger guests, using fresh, high-quality ingredients. Please inform our restaurant staff of any specific dietary requirements for your children, and we will gladly accommodate their needs.

Do you have any fine dining restaurants or experiences to surprise my partner for a birthday, anniversary or special occasion?

Villa Sant’Andrea is an idyllic setting for a romantic surprise or a memorable celebration for a birthday, anniversary, or special occasion. We highly recommend you book a table at Ristorante Sant’Andrea, our main offering stunning sea views, perfect for an elegant celebration.

Those who’d like to arrange a bespoke private dining moment might be interested in our tailored menu and dedicated services on a secluded private terrace. Finally, our concierge can also help organise special additions like a celebration cake, champagne, or a beautiful floral arrangement to surprise your partner.

Please contact us in advance to discuss your preferences, and we will craft an unforgettable experience tailored to your occasion.

Facilities & Activities

Can we swim at Villa Sant’Andrea?

Villa Sant'Andrea is uniquely positioned directly on its private beach in Mazzarò Bay, offering direct access for swimming in the crystal-clear waters of the Ionian Sea. Our beach is a beautiful stretch of fine pebbles and sand, characteristic of the charming Taormina coastline. The beach club, Lido Villeggiatura, is equipped with sun loungers, umbrellas, and dedicated service for our guests.

Where can clients book sunbeds and cabanas at Lido Villeggiatura?

Guests of Villa Sant'Andrea have exclusive access to our beautiful private beach. Sunbeds and umbrellas are readily available on our beach for all hotel guests. While formal booking is not typically required for standard sunbeds at Lido Villeggiatura, for special requests such as cabanas or specific prime locations, we recommend speaking with our beach staff or our concierge upon arrival to secure your preference.

How does the funicular work to get around Taormina?

The Taormina funicular (cable car) is a popular and convenient way to travel between Mazzarò Bay (where Belmond Villa Sant’Andrea is located) and the historic center of Taormina town (near Belmond Grand Hotel Timeo). It offers scenic views during the short ride. The funicular typically operates throughout the day and into the evening, with seasonal variations in hours. Our concierge can provide you with the most up-to-date schedule and ticket information.

Special Occasions & Services

I want to plan a wedding or event at the hotel. What packages are available and who can I contact?

Villa Sant’Andrea provides a truly magical and romantic setting for weddings, celebrations, and special events directly on its private beach in Taormina Mare. We specialise in crafting bespoke events, tailored to your specific vision and guest count, rather than offering fixed packages. This ensures a unique and personalised experience. To discuss your specific requirements, explore our stunning venues, and learn more about our exquisite catering and services, please contact our dedicated events team at events.vsa@belmond.com. They will be delighted to assist you in planning your unforgettable occasion.

Careers & Collaboration

How can I contact your property’s concierge to plan activities during my visit?

Our dedicated concierge team at Villa Sant’Andrea is available to assist you with planning and booking a wide range of activities and excursions during your visit to Taormina and Sicily. You can contact them directly via email at concierge.vsa@belmond.com, or simply speak with them upon your arrival at the hotel. They will be delighted to offer personalised recommendations and make all necessary arrangements, from boat trips to local tours and restaurant reservations.

I want to work at your property. Where can I see available vacancies?

Thank you for your interest in joining the team at Villa Sant’Andrea. We are always looking for passionate and talented individuals. All available vacancies across Belmond properties, including Villa Sant’Andrea, are listed on the official Belmond Careers website. You can find current opportunities and apply directly by visiting careers.belmond.com.

I am an influencer who would like to visit your property in exchange for content. Who do I contact?

Thank you for your interest in collaborating with Villa Sant’Andrea. All influencer and media collaboration enquiries should be directed to the Public Relations or Marketing team. Please submit your proposal, media kit, and portfolio to pr.belmond@belmond.com (or the appropriate regional PR contact if available) for review. Our team will assess your request and be in touch if there is a suitable opportunity.