Contact us
Belmond Safaris
76 Orange Street, Gardens, Cape Town, ZA
Tel: +27 (0)21 483 1600
Get in touchContact us
Thank you for your interest in Belmond.
Prefer to talk? You can call us on 1 800 957 6137
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Central Reservations Offices
Please contact our reservations offices worldwide for queries about reservations or for more information about our experiences.
Europe
Austria
Central Reservations Hotels
Tel: 00800 160 160 70
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 00800 160 160 70
Email: reservations.germany@belmond.com
Belgium
Central Reservations Hotels
Tel: 0800 772 85 & 0800 766 34
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 772 85 & 0800 766 34
Email: reservations.france@belmond.com
France
Central Reservations Hotels
Tel: 0800 913 079
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 913 079
Email: reservations.france@belmond.com
Germany
Central Reservations Hotels
Tel: 0800 183 0781
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 183 0781
Email: reservations.germany@belmond.com
Italy
Hotel Reservations
Tel: 800 780 700
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 800 780 700
Email: reservations.italy@belmond.com
Russia
Sales Office Trains & Cruises
Tel: +7 499 255 02 92
Spain
Central Reservations Hotels
Tel: 0900 958 922
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0900 958 922
Email: reservas.espanol@belmond.com
Switzerland
Central Reservations Hotels
Tel: +44 020 3117 1300
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: +44 020 3117 1300
Email: reservations.germany@belmond.com or reservations.france@belmond.com
United Kingdom
Hotel Reservations
Tel: 0845 077 2222*
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0845 077 2222*
Email: reservations.uk@belmond.com
*Calls cost 2p per minute plus your phone company's access charge
North America
United States & Canada
Hotel Reservations
Tel (toll-free): 1 800 237 1236
Tel: 1 843 937 9066
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel (toll-free): 1 800 524 2420
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
For California consumers: For more information about our privacy practices, click here.
Mexico
Hotel Reservations Hotels
Tel: 01 800 269 4531
Tel: 1 843 937 9066
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel: 01 800 269 4531
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
South America
Brazil
Hotel Reservations
Tel: 0800 591 0353
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 591 0353
Email: reservations.us@belmond.com
Peru
Central Reservations Office, Peru
Tel: +511 610 8300
Email: perures.fits@belmond.com
Asia/Pacific
Australia
Hotel Reservations
Tel: 1800 837 274
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 1 800 837 274
Email: reservations.australia@belmond.com
New Zealand
Hotel Reservations
Tel: 0800 449 043
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0800 449 043
Email: reservations.australia@belmond.com
China
Hotel Reservations
Tel: China North (landlines): 10800 713 2012, China South (landlines): 10800 130 1968, All other callers: +65 6395 0678
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: China North (landlines): 10800 713 2012, China South (landlines): 10800 130 1968, All other callers: +65 6395 0678
Email: reservations.singapore@belmond.com
Hong Kong S.A.R., China
Hotel Reservations
Tel: 800 931 453
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 800 931 453
Email: reservations.singapore@belmond.com
Taiwan, China
Hotel Reservations
Tel: 0080 114 7257
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0080 114 7257
Email: reservations.singapore@belmond.com
Japan
Hotel Reservations
Tel (toll-free): 0800 6000 430
Email: reservations.japan@belmond.com
Trains & Cruises Reservations
Tel (toll-free): 0800 6000 430
Open：10:00 - 18:00 (Japan time)
Email: reservations.singapore@belmond.com
South Korea
Hotel Reservations
Tel: 00308 133 178
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 00308 133 178
Email: reservations.singapore@belmond.com
Singapore
Hotel Reservations
Tel: 800 492 2240
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 800 492 2240
Email: reservations.singapore@belmond.com
Thailand
Hotel Reservations
Tel: 1800 012 312
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 1800 012 312
Email: reservations.singapore@belmond.com
Malaysia
Hotel Reservations
Tel (toll-free): 1800 818 864
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel (toll-free): 1800 818 864
Email: reservations.singapore@belmond.com
Indonesia
Hotel Reservations
Tel: 00 7803 321 8183
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 00 7803 321 8183
Email: reservations.singapore@belmond.com
India
Hotel Reservations
Tel: 0008 0005 07101
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0008 0005 07101
Email: reservations.singapore@belmond.com
Belmond Hotels, Trains, Cruises and Safaris
If you need to contact any of our properties directly, here are the details you'll need.
Asia
Cambodia
La Résidence d’Angkor
Address · River Road, Siem Reap, Kingdom of Cambodia
Phone · +855 (0) 63 963 390
Email · info.rda@belmond.com
Indonesia
Jimbaran Puri
Address · Jalan Uluwatu, Yoga Perkanthi Lane, Jimbaran - South Kuta - Badung Regency, Bali, 80361
Phone · (+62-361) 701605
Email · info.jpb@belmond.com
Laos
La Résidence Phou Vao
Address · PO Box 50, Phouvao Road, Luang Prabang, Lao PDR 0600
Phone · +856 71 212530
Email · reservations.rpv@belmond.com
Myanmar
Governor's Residence
Address · 35 Taw Win Road, Dagon Township, Yangon, Myanmar
Phone · +95 1 2302092
Email · reservations.tgr@belmond.com
Singapore
Eastern & Oriental Express
Phone · (Europe & Africa) +44 (0) 207 921 4000 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Thailand
Napasai
Address · 65/10 Baan Tai, Maenam, Koh Samui, Surat Thani, 84330, Thailand
Phone · +66 77 429 200
Email · info.nap@belmond.com
Africa
South Africa
Mount Nelson
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 21 483 1000
Email · reservations.mnh@belmond.com
Botswana
Belmond SafarisAddress · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 (0)21 483 1600
Email · safaris@belmond.com
Caribbean
Anguilla, British West Indies
Cap Juluca
Address · Maundays Bay, AI-2640, Anguilla, British West Indies
Phone · +1-264-497-6666
Email · capjuluca.cap@belmond.com
St. Martin, French West Indies
La SamannaAddress · PO Box 4077, 97064 St Martin, CEDEX, French West Indies
Phone · 590 590 87 6400
Email · reservations.las@belmond.com
Europe
Italy
Caruso
Address · Piazza San Giovanni del Toro 2, 84010 Ravello (SA), Italy
Phone · +39 089 858 800
Email · reservations.car@belmond.com
Cipriani
Address · Giudecca 10, 30133 Venice, Italy
Phone · +39 041 240 801
Email · reservations.cip@belmond.com
Grand Hotel Timeo
Address · Via Teatro Greco 59, 98039 Taormina, Sicily, Italy
Phone · +39 0942 6270 200
Email · reservations.ght@belmond.com
Splendido & Splendido Mare
Address · Salita Baratta 16, 16034 Portofino, Genoa, Italy
Phone · +39 01 852 67801
Email · reservations.spl@belmond.com
Villa Sant'Andrea
Address · Via Nazionale 137, 98039 Taormina Mare, Sicily, Italy
Phone · +39 0942 6271 200
Email · reservations.vsa@belmond.com
Villa San Michele
Address · Via Doccia 4, 50014 Fiesole, Florence, Italy
Phone · +39 055 567 8200
Email · reservations.vsm@belmond.com
Villa Margherita
Address · Via Santa Margherita 7, 84010 Ravello, Salerno, Italy
Phone · +39 0185 235391
Email · reservations.vmar@belmond.com
Castello di Casole
Address · Località Querceto, 53031 Casole d’Elsa, Siena, Italy
Phone · +39 0577 961501
Email · reservations.cdc@belmond.com
Venice Simplon-Orient-Express
Phone · (Europe & Africa) +44 (0) 207 921 4000 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Portugal
Reid's Palace
Address · Estrada Monumental 139, 9000-098 Funchal, Madeira, Portugal
Phone · +351 291 71 71 71
Email · reservations.rds@belmond.com
Russia
Grand Hotel Europe
Address · Nevsky Prospekt, Mikhailovskaya Ulitsa 1/7, 191186 St Petersburg, Russia
Phone · +7 812 329 6000
Email · hotel.ghe@belmond.com
Spain
La Residencia
Address · Son Canals s/n, 07179 Deià, Mallorca, Spain
Phone · +34 971 63 9011
Email · reservations.lrs@belmond.com
United Kingdom
British Pullman
Phone · (Europe & Africa) +44 (0) 207 921 4000 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Le Manoir aux Quat'Saisons
Address · Church Road, Great Milton, Oxford, OX44 7PD, UK
Phone · +44 (0) 1844 278 881
Email · manoir.mqs@belmond.com
The Cadogan
Address · 75 Sloane St, Chelsea, London SW1X 9SG, UK
Phone · +44 (0) 20 7048 7141
Reservations · +44 (0) 20 8089 7000
Email · reservations.cad@belmond.com
Royal Scotsman
Phone · (Europe & Africa) +44 (0) 207 921 4000 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
South America
Brazil
Copacabana Palace
Address · Avenida Atlântica 1702, Rio de Janeiro, CEP 22021 001, Brazil
Phone · +55 (21) 3500-0292
Email · reservations.brazil@belmond.com
Hotel das Cataratas
Address · Rodovia Br 469, Km 32, Iguassu National Park, Foz do Iguassu 85855-750, Brazil
Phone · +55 (21) 3500-0293
Email · reservations.brazil@belmond.com
Peru
Monasterio
Address · Calle Plazoleta Nazarenas 337, Cusco, Perú
Phone · +51 84 60 4000
Email · perures.fits@belmond.com
Palacio Nazarenas
Address · Calle Plazoleta Nazarenas 223, Cusco, Perú
Phone · +51 84 582 222
Email · perures.fits@belmond.com
Miraflores Park
Address · Av. Malecón de la Reserva, 1035 Miraflores, Lima 18, Peru
Phone · +51 1 610 4000
Email · perures.fits@belmond.com
Sanctuary Lodge
Address · Carretera Hiram Bingham km 7.5, Machu Picchu, Cusco, Peru
Phone · + 51 984 816 956
Email · perures.fits@belmond.com
Rio Sagrado
Address · Km. 75.8, Carretera Urubamba-Ollantaytambo, Valle Sagrado, Cusco, Peru
Phone · +51 84 20 1631
Email · perures.fits@belmond.com
Las Casitas
Address · Fundo La Curiña s/n Yanque, Arequipa, Peru
Phone · +51 976 054 329
Email · perures.fits@belmond.com
Andean Explorer
Phone · +51 1 625 4848
Email · trains.peru@belmond.com
Hiram Bingham
Phone · +51 1 625 4848
Email · trains.peru@belmond.com
North America
Mexico
Casa de Sierra Nevada
Address · Hospicio 35 San Miguel de Allende Guanajuato Mexico 37700
Phone · +52 415 152 7040
Email · reservations.csn@belmond.com
Maroma Resort & Spa
Address · Carretera Cancún-Tulum, Km 51, 77710 Riviera Maya, Quintana Roo, México
Phone · +52 998 872 82 00
Email · reservations.mar@belmond.com
USA
El Encanto
Address · 800 Alvarado Place, Santa Barbara, California, 93103 USA
Phone · 1 805 845 5800
Email · reservations.ele@belmond.com
Public Relations Offices
Our global PR teams are ready to take your enquiry.
GLOBAL COMMUNICATIONS TEAM
Nicolas Streff, Global Brand & Corporate Communications Director
Email: nicolas.streff@belmond.com
Punnee Hall, Senior PR Manager, Brand & Corporate Communications
Email: punnee.hall@belmond.com
On maternity leave
Lucy Baird, Public Relations Manager, The Americas
Email: lucy.baird@belmond.com
Hannah Layton, Public Relations Manager, Trains & Cruises
Email: hannah.layton@belmond.com
Lydia Cook, Public Relations Manager, Europe, Middle East, and Africa
Email: lydia.cook@belmond.com
Anastasia Aya Aroukatos, Global Public Relations Coordinator
Email: anastasia.aroukatos@belmond.com
GLOBAL PUBLIC RELATIONS AGENCIES
The Americas
Alice Marshall Public Relations
Email: belmond@alicemarshall.com
France
Karla Otto
Email:belmond@karlaotto.com
Italy
Grassi & Partners
Email: belmond@grassipartners.com
Germany
Text & Aktion
Email: belmond@text-aktion.com
Global Corporate Agency
SEC Newgate
Email: belmond@secnewgate.co.uk
Asia
Petrie PR
Email: belmond@petriepr.com
Sales Team
Our global sales teams are ready to take your enquiry.
Europe, Middle East & Africa
Adam Morriss - Divisional Director of Sales - Northern Europe, Africa and Middle East
Tel: +44 (0)203 117 1500
Email: adam.morriss@belmond.com
Justin Purves - Senior Account Director, Leisure Sales - UK & Northern Europe
Tel: +44 7555 105 288
Email: justin.purves@belmond.com
Manisha Rathod - Senior Account Manager - UK & Netherlands
Tel: +44 203 117 1488
Email: manisha.rathod@belmond.com
Michele Pintus Paci - Account Manager, Leisure Sales - UK & Ireland
Email: michele.pintuspaci@belmond.com
Anna Brandt - Account Manager - Scandinavia & Baltics
Tel: +44 (0)20 3117 1489
Email:anna.brant@belmond.com
Nicola Price - Account Director, Groups Sales - Celebrations, Entertainment & Special Interest
Tel: +44 203 117 1487
Email: nicola.price@belmond.com
Perrine Chapelain - Senior Account Director, Groups - UK, Scandinavia, France & Benelux
Tel: +44 (0)203 117 1486
Email:perrine.chapelain@belmond.com
Ruben Iozzia - Account Manager, Group Sales & Corporate Events
Tel: +44 (0)77 7433 2545
Email:ruben.iozzia@belmond.com
Ksenia Kozeradskaya - Senior Account Director - Russia, Ukraine & CIS
Tel: +7 499 255 0292
Email: ksenia.kozeradskaya@belmond.com
Maria Beermann - Account Director, Leisure - Russia, Ukraine & CIS
Tel: 892 194 26103
Email: maria.beermann@belmond.com
Anna Volkova - Senior Account Manager, Groups - Russia, Ukraine & CIS
Tel: +7 499 255 0292
Email: anna.volkova@belmond.com
Celine Doyle - Account Director, Leisure - France, Belgium & Switzerland
Tel: +33 1 44 50 17 72
Email: celine.doyle@belmond.com
Johanna Brun - Account Director, Groups - France, Belgium & Switzerland
Tel: +33 1 44 50 17 75
Email: johanna.brun@belmond.com
Stephan Jablonski - Senior Account Director - Germany, Austria & Switzerland
Tel: +49 221 338 0351
Email: stephan.jablonski@belmond.com
Timo Bohn - Account Director, Groups - Germany, Austria & Switzerland
Tel: +49 160 954 9754
Email: timo.bohn@belmond.com
Sandra Jäger - Senior Account Manager, Leisure - Switzerland
Tel: +49 173 3285097
Email: sandra.jaeger@belmond.com
The Travel Collection - Sales representative agency for the Middle East
Tel: +971 506245247
Email: ttc1@thetravelcollection.me
Sofia Peluso - Divisional Director of Sales - Southern Europe
Email: sofia.peluso@belmond.com
Marcello Scaccabarozzi - Account Director, Leisure - Italy & Southeast Europe
Tel: +39 01 852 678 460
Email: marcello.scaccabarozzi@belmond.com
Pablo Fernández Arnaiz - Account Director - Spain & Portugal
Tel: +34 915 24 74 92
Email: pablo.fernandez@belmond.com
Selina Yasmin - Travel Trade Support Executive
Email: selina.yasmin@belmond.com
Martina Huesen - Travel Trade Support Executive
Email: martina.huesen@belmond.com
North America
North America - Leisure, Transient
Daniel Pasquali - Divisional Director of Sales, Leisure - North America
Cindy Holloway - Senior Account Director, Leisure - North America
Tel: 214-522-1648
Email: cindy.holloway@belmond.com
Thomas Alderink - Account Director, Leisure - New York
Tel: 732-575-5331
Email: thomas.alderink@belmond.com
Julie Owens - Account Director, Leisure - NorthEast & MidAtlantic
Tel: 929-409-4770
Email: julie.owens@belmond.com
Elio Lopez - Account Director, LGBTQ+ & Entertainment
Tel: 516-241-7031
Email: elio.lopez@belmond.com
John Hector - Account Director, Leisure - Central US & Southern California
Tel: 323-823-8916
Email: john.hector@belmond.com
Melanie Perry - Account Director, Leisure - Western
Tel: 818-324-2207
Email: melanie.perry@belmond.com
Max Syntin - Account Director, Leisure - MidWest
Tel: 650-868-9316
Email: max.syntin@belmond.com
Natalie Aldridge - Account Director, Leisure - SouthEast
Tel: 404-906-5933
Email: natalie.aldridge@belmond.com
Nelson Billington - Account Director, Corporate and Business Travel
Tel: 240-595-0182
Email: nelson.billington@belmond.com
Elizabeth Pickering - Account Director, Key Strategic Partnerships
Tel: 602-451-3364
Email: elizabeth.pickering@belmond.com
Gabriela Sosa - Account Director - Mexico, Central & Latin America
Tel: + 52 55 58 12 87 30
Email: gabriela.sosa@belmond.com
Roseann Fenza - Travel Trade Support Manager - Leisure, North America
Tel: 212-764-8231
Email: roseann.fenza@belmond.com
Jessica Bazaille - Travel Trade Support Executive - Leisure, North America
Tel: 848-860-1538
Email: jessica.bazaille@belmond.com
North America - Groups, Incentives & Celebrations
Michelle Mariani - Divisional Director of Sales, Groups - North America
Tel: 312-856-7590
Email: michelle.mariani@belmond.com
Debbie O'Brien - Senior Account Director, Groups - Key Customers - North America
Tel: +1 480 595 7602
Email: debra.obrien@belmond.com
April Hays - Account Director, Groups - Corporate Events & Incentives - Central & Eastern Canada
Tel: +1 201 565 6919
Email: april.hays@belmond.com
Janet Wilbur - Account Director, Groups - Corporate Events & Incentives - Eastern
Tel: +1 786 942 0120
Email: janet.wilbur@belmond.com
Barbara St. Germain - Account Director, Groups - Corporate Events & Incentives - Western & Canada
Tel: 312-640-8114
Email: barbara.stgermain@belmond.com
Kim Westhoff - Senior Account Director, Celebrations & Leisure Groups - Western & Central
Tel: +1 480 622 7053
Email: kim.westhoff@belmond.com
Sarah Bentler - Account Manager, Celebrations & Leisure Groups - Eastern
Tel: +1 224 290 6891
Email: sarah.bentler@belmond.com
Ashley Legett - Travel Trade Support Executive - Celebrations & Leisure Groups
Email: ashley.legett@belmond.com
Kat Aleman - Travel Trade Support Executive - Corporate Events & Incentive Groups
Email: kat.aleman@belmond.com
South America
South America
Carolina Mogames - Divisional Director of Sales, Southern America
Email: carolina.mogames@belmond.com
Jiovana Alves - Senior Account Director, Brazil
Tel: +55 11 3898 1070
Email: jiovana.alves@belmond.com
Lucas Bitencourt - Account Manager, Leisure - Brazil
Tel: 55 11 99140 6456
Email: lucas.bitencourt@belmond.com
Rafael Peloi - Account Manager, Groups - Brazil
Tel: 5511 933 0909 42
Email: rafael.peloi@belmond.com
Samantha Machado - Travel Trade Support Executive
Email: samantha.machado@belmond.com
Asia/Pacific
Jean-Christophe Moreaux - Divisional Director of Sales - Asia Pacific
Email: jc.moreaux@belmond.com
Takahiro Itoh - Account Director - Japan & South Korea
Tel: +81 3 3265 1200
Email: takahiro.itoh@belmond.com
Katie Metcalfe - Account Director, Leisure - Australia & New Zealand
Tel: +61 (0) 450 57 1230
Email: katie.metcalfe@belmond.com
Karen Conlon - Account Director, Groups - Australia & New Zealand
Tel: 61468925900
Email: karen.conlon@belmond.com
Nuttapon Uyasathian - Account Director - Southeast Asia
Tel: 66856787877
Email: nuttapon.uyasathian@belmond.com
Jun Li - Account Director - China
Tel: +86 138 1601 8854
Email: jun.li@belmond.com
Kornvika Puengpanich (June) - Travel Trade Support Executive
Email: kornvika.puengpanich@belmond.com
Heavens Portfolio - Sales representation agency in Asia
- Shanghai - T: +86 21 6143 5570 | Email: tina.sun@belmond.com
- Taiwan - T: +886 920 131 725 | Email: taiwansales@heavensportfolio.com
- Singapore - T: +65 6238 1718 | Email: singaporesales@heavensportfolio.com
- India - T: +91 222 833 2099 | Email: indianoffice@heavensportfolio.com
- Hong Kong - T: +852 2571 3018 | Email: saleshk@heavensportfolio.com
Corporate Office
Andrea Filippi - Vice President, Global Sales
Email: andrea.filippi@belmond.com
B2B Marketing Team
Tel: +44 (0)20 3117 1480
Email: b2bmarketing@belmond.com
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