Contact us
Belmond Safaris
76 Orange Street, Gardens, Cape Town, ZA
Tel: +27 (0)21 483 1600
Get in touchContact us
Thank you for your interest in Belmond.
Prefer to talk? You can call us on 1 800 957 6137
Central Reservations Offices
Please contact our reservations offices worldwide for queries about reservations or for more information about our experiences.
Europe
Austria
Central Reservations Hotels
Tel: 00800 160 160 70
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 00800 160 160 70
Email: reservations.germany@belmond.com
Belgium
Central Reservations Hotels
Tel: 0800 772 85 & 0800 766 34
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 772 85 & 0800 766 34
Email: reservations.france@belmond.com
France
Central Reservations Hotels
Tel: 0800 913 079
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 913 079
Email: reservations.france@belmond.com
Germany
Central Reservations Hotels
Tel: 0800 183 0781
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 183 0781
Email: reservations.germany@belmond.com
Italy
Hotel Reservations
Tel: 800 780 700
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 800 780 700
Email: reservations.italy@belmond.com
Russia
Sales Office Trains & Cruises
Tel: +7 499 255 02 92
Spain
Central Reservations Hotels
Tel: 0900 958 922
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0900 958 922
Email: reservas.espanol@belmond.com
Switzerland
Central Reservations Hotels
Tel: 0800 834 908 (French), 0800 896 339 (German)
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 834 908 (French), 0800 896 339 (German)
Email: reservations.germany@belmond.com or reservations.france@belmond.com
United Kingdom
Hotel Reservations
Tel: 0845 077 2222*
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0845 077 2222*
Email: reservations.uk@belmond.com
*Calls cost 2p per minute plus your phone company's access charge
North America
United States & Canada
Hotel Reservations
Tel (toll-free): 1 800 237 1236
Tel: 1 843 937 9066
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel (toll-free): 1 800 524 2420
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
For California consumers: For more information about our privacy practices, click here.
Mexico
Hotel Reservations Hotels
Tel: 01 800 269 4531
Tel: 1 843 937 9066
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel: 01 800 269 4531
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
South America
Brazil
Hotel Reservations
Tel: 0800 591 0353
Email: reservations@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 591 0353
Email: reservations.us@belmond.com
Peru
Central Reservations Office, Peru
Tel: +511 610 8300
Email: perures.fits@belmond.com
Asia/Pacific
Australia
Hotel Reservations
Tel: 1800 837 274
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 1 800 837 274
Email: reservations.australia@belmond.com
New Zealand
Hotel Reservations
Tel: 0800 449 043
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0800 449 043
Email: reservations.australia@belmond.com
China
Hotel Reservations
Tel: China North (landlines): 10800 713 2012, China South (landlines): 10800 130 1968, All other callers: +65 6395 0678
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: China North (landlines): 10800 713 2012, China South (landlines): 10800 130 1968, All other callers: +65 6395 0678
Email: reservations.singapore@belmond.com
Hong Kong S.A.R., China
Hotel Reservations
Tel: 800 931 453
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 800 931 453
Email: reservations.singapore@belmond.com
Taiwan, China
Hotel Reservations
Tel: 0080 114 7257
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0080 114 7257
Email: reservations.singapore@belmond.com
Japan
Hotel Reservations
Tel (toll-free): 0800 6000 430
Email: reservations.japan@belmond.com
Trains & Cruises Reservations
Tel (toll-free): 0800 6000 430
Open：10:00 - 18:00 (Japan time)
Email: reservations.singapore@belmond.com
South Korea
Hotel Reservations
Tel: 00308 133 178
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 00308 133 178
Email: reservations.singapore@belmond.com
Singapore
Hotel Reservations
Tel: 800 492 2240
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 800 492 2240
Email: reservations.singapore@belmond.com
Thailand
Hotel Reservations
Tel: 1800 012 312
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 1800 012 312
Email: reservations.singapore@belmond.com
Malaysia
Hotel Reservations
Tel (toll-free): 1800 818 864
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel (toll-free): 1800 818 864
Email: reservations.singapore@belmond.com
Indonesia
Hotel Reservations
Tel: 00 7803 321 8183
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 00 7803 321 8183
Email: reservations.singapore@belmond.com
India
Hotel Reservations
Tel: 0008 0005 07101
Email: reservations@belmond.com
Trains & Cruises Reservations
Tel: 0008 0005 07101
Email: reservations.singapore@belmond.com
Belmond Hotels, Trains, Cruises and Safaris
If you need to contact any of our properties directly, here are the details you'll need.
Asia
Cambodia
Belmond La Résidence d’Angkor
Address · River Road, Siem Reap, Kingdom of Cambodia
Phone · +855 (0) 63 963 390
Email · info.rda@belmond.com
Indonesia
Belmond Jimbaran Puri
Address · Jalan Uluwatu, Yoga Perkanthi Lane, Jimbaran - South Kuta - Badung Regency, Bali, 80361
Phone · (+62-361) 701605
Email · info.jpb@belmond.com
Laos
Belmond La Résidence Phou Vao
Address · 3 PO Box 50, Luang Prabang, PDR 84330, Laos
Phone · +856 71 212530
Email · reservations.rpv@belmond.com
Myanmar
Belmond Governor's Residence
Address · 35 Taw Win Road, Dagon Township, Yangon, Myanmar
Phone · +95 1 2302092
Email · reservations.tgr@belmond.com
Singapore
Eastern & Oriental Express
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Thailand
Belmond Napasai
Address · 65/10 Baan Tai, Maenam, Koh Samui, Surat Thani, 84330, Thailand
Phone · +66 77 429 200
Email · info.nap@belmond.com
Africa
South Africa
Belmond Mount Nelson Hotel
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 21 483 1000
Email · reservations.mnh@belmond.com
Botswana
Belmond SafarisAddress · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 (0)21 483 1600
Email · safaris@belmond.com
Caribbean
Anguilla, British West Indies
Belmond Cap Juluca
Address · Maundays Bay, AI-2640, Anguilla, British West Indies
Phone · +1-264-497-6666
Email · capjuluca.cap@belmond.com
St. Martin, French West Indies
Belmond La SamannaAddress · PO Box 4077, 97064 St Martin, CEDEX, French West Indies
Phone · 590 590 87 6400
Email · reservations.las@belmond.com
Europe
Italy
Belmond Hotel Caruso
Address · Piazza San Giovanni del Toro 2, 84010 Ravello (SA), Italy
Phone · +39 089 858 800
Email · reservations.car@belmond.com
Belmond Hotel Cipriani
Address · Giudecca 10, 30133 Venice, Italy
Phone · +39 041 240 801
Email · reservations.cip@belmond.com
Belmond Grand Hotel Timeo
Address · Via Teatro Greco 59, 98039 Taormina, Sicily, Italy
Phone · +39 0942 6270 200
Email · reservations.ght@belmond.com
Belmond Hotel Splendido & Splendido Mare
Address · Salita Baratta 16, 16034 Portofino, Genoa, Italy
Phone · +39 01 852 67801
Email · reservations.spl@belmond.com
Belmond Villa Sant'Andrea
Address · Via Nazionale 137, 98039 Taormina Mare, Sicily, Italy
Phone · +39 0942 6271 200
Email · reservations.vsa@belmond.com
Belmond Villa San Michele
Address · Via Doccia 4, 50014 Fiesole, Florence, Italy
Phone · +39 055 567 8200
Email · reservations.vsm@belmond.com
Belmond Villa Margherita
Address · Via Santa Margherita 7, 84010 Ravello, Salerno, Italy
Phone · +39 0185 235391
Email · reservations.vmar@belmond.com
Belmond Castello di Casole
Address · Località Querceto, 53031 Casole d’Elsa, Siena, Italy
Phone · +39 0577 961501
Email · reservations.cdc@belmond.com
Venice Simplon-Orient-Express
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Portugal
Belmond Reid's Palace
Address · Estrada Monumental 139, 9000-098 Funchal, Madeira, Portugal
Phone · +351 291 71 71 71
Email · reservations.rds@belmond.com
Russia
Belmond Grand Hotel Europe
Address · Nevsky Prospekt, Mikhailovskaya Ulitsa 1/7, 191186 St Petersburg, Russia
Phone · +7 812 329 6000
Email · hotel.ghe@belmond.com
Spain
Belmond La Residencia
Address · Son Canals s/n, 07179 Deià, Mallorca, Spain
Phone · +34 971 63 9011
Email · reservations.lrs@belmond.com
Ireland
Belmond Grand Hibernian
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
United Kingdom
Belmond British Pullman
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Belmond Le Manoir aux Quat'Saisons
Address · Church Road, Great Milton, Oxford, OX44 7PD, UK
Phone · +44 (0) 1844 278 881
Email · manoir.mqs@belmond.com
Belmond Cadogan Hotel
Address · 75 Sloane St, Chelsea, London SW1X 9SG, UK
Phone · +44 (0) 20 3117 1505
Email · reservations.cad@belmond.com
Belmond Royal Scotsman
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
South America
Brazil
Belmond Copacabana Palace
Address · Avenida Atlântica 1702, Rio de Janeiro, CEP 22021 001, Brazil
Phone · +55 (21) 3500-0292
Email · reservations.brazil@belmond.com
Belmond Hotel das Cataratas
Address · Rodovia Br 469, Km 32, Iguassu National Park, Foz do Iguassu 85855-750, Brazil
Phone · +55 (21) 3500-0293
Email · reservations.brazil@belmond.com
Peru
Belmond Hotel Monasterio
Address · Calle Plazoleta Nazarenas 337, Cusco, Perú
Phone · +51 84 60 4000
Email · perures.fits@belmond.com
Belmond Palacio Nazarenas
Address · Calle Plazoleta Nazarenas 223, Cusco, Perú
Phone · +51 84 582 222
Email · perures.fits@belmond.com
Belmond Miraflores Park Hotel
Address · Av. Malecón de la Reserva, 1035 Miraflores, Lima 18, Peru
Phone · +51 1 610 4000
Email · perures.fits@belmond.com
Belmond Sanctuary Lodge
Address · Carretera Hiram Bingham km 7.5, Machu Picchu, Cusco, Peru
Phone · + 51 984 816 956
Email · perures.fits@belmond.com
Belmond Hotel Rio Sagrado
Address · Km. 75.8, Carretera Urubamba-Ollantaytambo, Valle Sagrado, Cusco, Peru
Phone · +51 84 20 1631
Email · perures.fits@belmond.com
Belmond Las Casitas
Address · Fundo La Curiña s/n Yanque, Arequipa, Peru
Phone · +51 943 892 845
Email · perures.fits@belmond.com
Belmond Andean Explorer
Phone · +51 1 625 4848
Email · trains.peru@belmond.com
Belmond Hiram Bingham
Phone · +51 1 625 4848
Email · trains.peru@belmond.com
North America
Mexico
Belmond Casa de Sierra Nevada
Address · Hospicio 35 San Miguel de Allende Guanajuato Mexico 37700
Phone · +52 415 152 7040
Email · reservations.csn@belmond.com
Belmond Maroma Resort & Spa
Address · Carretera Cancún-Tulum, Km 51, 77710 Riviera Maya, Quintana Roo, México
Phone · +52 998 872 82 00
Email · reservations.mar@belmond.com
USA
Belmond Charleston Place
Address · 205 Meeting Street, Charleston, South Carolina 29401
Phone · 1 843 722 4900
Email · info.cph@belmond.com
Belmond El Encanto
Address · 800 Alvarado Place, Santa Barbara, California, 93103 USA
Phone · 1 805 845 5800
Email · reservations.ele@belmond.com
Public Relations Offices
Our global PR teams are ready to take your enquiry.
Corporate Office
United Kingdom
Samantha Strawford - Brand Communications Director (Global)
Email: samantha.strawford@belmond.com
Jocelyn Betts - Corporate Communications Director (Global)
Tel: +44 (0)203 117 1362
Email: jocelyn.betts@belmond.com
Punnee Hall - PR Manager, Europe, Middle East & Africa
Tel: +44 203 117 1376
Email: punnee.hall@belmond.com
Lucy Baird - Public Relations Manager, Asia-Pacific & Russia
Tel: +44 (0)203 117 1378
Email: lucy.baird@belmond.com
Hannah Layton - PR Manager, Trains and Cruises
Tel: +44 (0)20 3117 1389
Email: hannah.layton@belmond.com
For all image requests please contact:
Mia Jones - Brand Public Relations Executive (Global)
Tel: +44 (0)203 117 1374 Email: mia.jones@belmond.com
Anastasia Aya Aroukatos - Brand Public Relations Coordinator (Global)
Tel: +44 (0)203 117 1371
Email: anastasia.aroukatos@belmond.com
Europe
France
Hotels, Trains & Cruises
Sandrine Staub - La Boutique RP
3, rue Tardieu, Paris, 75018
Tel: +33 1 4261 8059
Fax: +33 1 4927 0799
Email: sandrine.staub@laboutiquerp.com
Germany & Switzerland
Hotels, Trains & Cruises
Birgit Rapp - Text & Aktion
Kaiser-Friedrich-Ring 53, Wiesbaden, D-65185
Tel: +49 611 98 69 60
Fax: +49 611 98 69 629
Email:birgit.rapp@text-aktion.com
North America
United States of America
Hotels, Trains & Cruises
Űlkü Eruçar-Kenny - Alice Marshall Public Relations
126 Fifth Avenue, Suite 801, New York, NY 10011
Tel: +1 212 861 4031
Email: ulku@alicemarshall.com
Asia/Pacific
Asia
Hotels, Trains & Cruises
Duangmanee Yantawattana (Apple) - Regional Communications Manager, Asia
Belmond Regional Office
1249/216a-217b Gems Tower
37th Floor Charoenkrung Road
Suriyawongse, Bangrak
Bangkok 10500, Thailand
Tel: + 66 (0) 2 267 4670-3 ext 21
Email: duangmanee.yantawattana@belmond.com
China
Hotels, Trains & Cruises
Ivy Li - Petrie PR China
Tel: +86 139 1088 0020
Email: ivy@petriepr.com
Hong Kong S.A.R., China
Hotels, Trains & Cruises
Linda Petrie - Petrie PR Hong Kong
Room 502, 5/F, Winsome House,
73 Wyndham Street, Central, Hong Kong
Tel: +852 2521 9608
Email: linda@petriepr.com
Singapore, Malaysia & Thailand
Hotels, Trains & Cruises
Tania Joslin - Petrie PR Singapore / SE Asia
12B Jalan Klapa Singapore 199324
Tel: +65 6908 0698
Email: tania@petriepr.com
Indonesia
Hotels, Trains & Cruises
Belladonna Iskandar (Donna) - Petrie PR Indonesia
CEO Suites One Pacific Place,
15th Floor Jl. Jend.
Sudirman No. Kav
52-53 Senayan, Jakarta Selatan12190 Indonesia
Tel: +62 812 9406 0369
Email: dennis@petriepr.com
Sales Team
Our global sales teams are ready to take your enquiry.
Europe, Middle East & Africa
Europe, Middle East and Africa
Adam Morriss - Director of Global Sales - Europe, Middle East, Africa & Asia Pacific
Tel: +44 20 3117 1485
Email: adam.morriss@belmond.com
United Kingdom
Nicola Price - Director of Global Sales - Special Events, Celebrations & Entertainment - UK
Tel: +44 203 117 1487
Email: nicola.price@belmond.com
Manisha Rathod - Global Senior Sales Manager - UK, Ireland & Netherlands
Tel: +44 203 117 1488
Email: manisha.rathod@belmond.com
Perrine Chapelain - Director of Global Sales - Meetings & Incentives - UK & Nordic Countries
Tel: +44 (0)203 117 1486
Email:perrine.chapelain@belmond.com
Kate Dicks – Director of Global Leisure Sales - UK & Nordic Countries
Tel: +44 (0)203 117 1482
Email:kate.dicks@belmond.com
Anna Brandt- Global Sales Manager - Groups Europe & Baltic Countries
Tel: +44 (0)203 117 1489
Email:anna.budreiko@belmond.com
France, Switzerland and Belgium
Johanna Brun – Director of Global Sales - Corporate Meetings & Events - France, Belgium & Switzerland
Tel: +33 1 44 50 17 75
Email: johanna.brun@belmond.com
Celine Doyle –Director of Global Sales - France, Belgium & Switzerland
Tel: +33 1 44 50 17 72
Email: celine.doyle@belmond.com
Germany, Switzerland and Austria
Stephan Jablonski, Director of Global Sales - Germany, Austria & Switzerland
Tel: +49 221 338 0351
Email: stephan.jablonski@belmond.com
Timo Bohn, Director of Global Sales, Groups - Germany, Austria & Switzerland
Tel: +49 160 954 9754
Email: timo.bohn@belmond.com
Italy
Marcello Scaccabarozzi, Director of Global Sales - Italy & Switzerland
Tel: +39 0185 2678 464
Email: marcello.scaccabarozzi@belmond.com
Spain and Portugal
Pablo Fernandez, Director of Global Sales - Spain & Portugal
Tel: +34 915 24 74 92
Email: pablo.fernandez@belmond.com
Russia
Ksenia Kozeradskaya, Director of Global Sales - Russia & CIS
Tel: +7 499 255 02 92
Email: ksenia.kozeradskaya@belmond.com
Viktoria Veselkina - Global Senior Sales Manager - Russia, Ukraine & CIS
Tel: +7 499 255 4175
Email: viktoria.veselkina@belmond.com
Middle-East
The Travel Collection - official Sales Representative Company
Jacqueline Campbell - Tel: +971 4338 7338
Email: ttc1@thetravelcollection.me
North America
The Americas
Annette Kishon Pines, Director of Global Sales, The Americas
Tel: : +1 631 847-3716
Email: annette.pines@belmond.com
USA/Canada
Nicole Genta - Director of Global Sales - Leisure, Southeast USA
Tel: +1 786 920-5780
Email: nicole.genta@belmond.com
Cindy Holloway - Director of Global Sales - Leisure, North America
Tel: +1 214 522-1648
Email: cindy.holloway@belmond.com
Melanie Perry - Director of Global Sales - Leisure, Western USA
Tel: +1 818 324-2207
Email: melanie.perry@belmond.com
Elio Lopez - Director of Global Sales - Leisure, Northeast USA | Director of Global Sales - LGBTQ, The Americas
Tel: +1 516 241 7031
Email: elio.lopez@belmond.com
Laura McDavid - Director of Global Sales - Leisure, Midwest and Mid-Atlantic USA
Tel: +1 312 237 5281
Email: laura.mcdavid@belmond.com
Debbie O'Brien - Director of Global Sales - Key Group Accounts, North America
Tel: +1 480 595 7602
Email: debra.obrien@belmond.com
Barbara St. Germain - Director of Global Sales - Corporate Meetings & Events, North America
Tel: +1 312 640 8114
Email: barbara.stgermain@belmond.com
Elizabeth Pickering - Director of Global Sales, Key Strategic Partnership, North America
Tel: +1 602 451 3364
Email: elizabeth.pickering@belmond.com
Kim Westhoff - Director of Global Sales - Celebrations & Special Interest Groups, North America
Tel: +1 480 622-7053
Email: kim.westhoff@belmond.com
South America
Mexico and Latin America
Gabriela Sosa - Director of Global Sales, Mexico and Latin America
Tel: + 52 55 58 12 87 30
Email: gabriela.sosa@belmond.com
Brazil
Jiovana Alves - Director of Global Sales, Brazil
Tel: +55 11 3898 1070
Email: jiovana.alves@belmond.com
Asia/Pacific
Australia & New Zealand
Katie Metcalfe - Director of Global Sales, Australia and New Zealand
Tel: +61 (0) 450 57 1230
Email: katie.metcalfe@belmond.com
China
DPS Consulting Co. Ltd - official Sales Representative Company
Tel:+86 10 8446 6463
Email: huhm@dps-china.com
India
Heavens Portfolio -official Sales Representative Company:
Tel:+91 22 2833 2099
Email: indiaoffice@heavensportfolio.com
Tel:+91 8588 845 453
Email: northindia@heavensportfolio.com
Japan
Takahiro Itoh - Director of Global Sales - Japan & South Korea
Tel: +81 3 3265 1200
Email: takahiro.itoh@belmond.com
Hong Kong S.A.R., China
Heavens Portfolio
Tel: +852 2571 3018
Email: saleshk@heavensportfolio.com
Taiwan, China
Heavens Portfolio
Tel: +886 920 131 725
Email: taiwansales@heavensportfolio.com
Singapore & Malaysia
Heavens Portfolio
Singapore & Malaysia: Tel: +65 6238 1718
Email: singaporesales@heavensportfolio.com
Corporate Office
Andrea Filippi - Vice President, Global Sales
Email: andrea.filippi@belmond.com
Damia Boudress - Marketing Communications Director, B2B and Travel Trade
Tel: +44 203 117 1480
Email: damia.boudress@belmond.com