Contact us
From questions and requests to trip planning and sharing memories—we’d love to hear from you.
Use the form below, or browse through our regional office details to reach us.
Get in touchCentral Reservations Offices
Please contact our reservations offices worldwide for queries about reservations or for more information about our experiences.
Europe
France
Central Reservations Hotels
Tel: 0800 913 079
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 913 079
Email: reservations.france@belmond.com
Germany
Central Reservations Hotels
Tel: 0800 183 0781
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0800 183 0781
Email: reservations.germany@belmond.com
Italy
Hotel Reservations
Tel: +39 0185 2353 09
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 800 780 700
Email: reservations.italy@belmond.com
Russia
Sales Office Trains & Cruises
Tel: +7 499 255 02 92
Spain
Central Reservations Hotels
Tel: 0900 958 922
Email: reservas.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0900 958 922
Email: reservas.espanol@belmond.com
United Kingdom
Hotel Reservations
Tel: 0845 077 2222
Email: reservations.europe@belmond.com
Central Reservations Trains & Cruises
Tel: 0845 077 2222
Email: reservations.uk@belmond.com
North America
Central Reservations Hotels
Tel (toll-free): 1 800 237 1236
Tel: 1 843 937 9066
Email: belmond.info@belmond.com
Central Reservations Trains & Cruises
Tel (toll-free): 1 800 524 2420
Tel: 1 843 937 9068
Email: reservations.us@belmond.com
South America
Brazil
Central Reservations Office
Tel: +55 21 25458787 - Belmond Copacabana Palace
Tel: +55 21 25458878 - Belmond Hotel das Cataratas
Email: reservations.brazil@belmond.com
Peru
Central Reservations Office, Peru
Tel: +511 610 8300
Email: perures.fits@belmond.com
Asia/Pacific
Australia
Hotel Reservations
Tel: 1800 837 274
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: 1800 000 395
Email: reservations.australia@belmond.com
New Zealand
Hotel Reservations
Tel: 0800 449 043
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: 00800 8392 3500
Email: reservations.australia@belmond.com
China
Hotel Reservations
Tel: +65 6395 0678
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: +65 6395 0678
Email: reservations.singapore@belmond.com
Hong Kong
Hotel Reservations
Tel: 800 931 453
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: 001 800 8392 3500
Tel: 400 120 1149
Email: reservations.singapore@belmond.com
Taiwan
Hotel Reservations
Tel: +65 6395 0678
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: +65 6395 0678
Email: reservations.singapore@belmond.com
Japan
Hotel Reservations
Tel (toll-free): 0800 6000 430
Email: reservations.japan@belmond.com
Trains & Cruises Reservations
Tel: 65 6395 0678 (Singapore office - English speaking)
Open：10:00 - 18:00 (Japan time)
Email: reservations.singapore@belmond.com
South Korea
Hotel Reservations
Tel: +65 6395 0678
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: +65 6395 0678
Email: reservations.singapore@belmond.com
Singapore
Hotel Reservations
Tel: 800 492 2240
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: 65 6395 0678
Email: reservations.singapore@belmond.com
Thailand
Hotel Reservations
Tel: 1800 012 312
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: 001800 8392 3500
Email: reservations.singapore@belmond.com
Malaysia
Hotel Reservations
Tel (toll-free): 1800 818 864
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: +65 6395 0678
Email: reservations.singapore@belmond.com
Myanmar
Hotel Reservations
Tel: +65 6395 0678
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: +65 6395 0678
Email: reservations.singapore@belmond.com
Philippines
Hotel Reservations
Tel: +65 6395 0678
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: +65 6395 0678
Email: reservations.singapore@belmond.com
Indonesia
Hotel Reservations
Tel: 00 7803 321 8183
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: +65 6395 0678
Email: reservations.singapore@belmond.com
India
Hotel Reservations
Tel: 0008 0005 07101
Email: reservations.asia@belmond.com
Trains & Cruises Reservations
Tel: +65 6395 0678
Email: reservations.singapore@belmond.com
Belmond Hotels, Trains, Cruises and Safaris
If you need to contact any of our properties directly, here are the details you'll need.
Asia
Cambodia
Belmond La Résidence d’Angkor
Address · River Road, Siem Reap, Kingdom of Cambodia
Phone · +855 (0) 63 963 390
Email · info.rda@belmond.com
Indonesia
Belmond Jimbaran Puri
Address · Jalan Uluwatu, Yoga Perkanthi Lane, Jimbaran - South Kuta - Badung Regency, Bali, 80361
Phone · (+62-361) 701605
Email · info.jpb@belmond.com
Laos
Belmond La Résidence Phou Vao
Address · 3 PO Box 50, Luang Prabang, PDR 84330, Laos
Phone · +856 71 212530
Email · reservations.rpv@belmond.com
Myanmar
Belmond Governor's Residence
Address · 35 Taw Win Road, Dagon Township, Yangon, Myanmar
Phone · +95 1 2302092
Email · reservations.tgr@belmond.com
Singapore
Eastern & Oriental Express
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Thailand
Belmond Napasai
Address · 65/10 Baan Tai, Maenam, Koh Samui, Surat Thani, 84330, Thailand
Phone · +66 77 429 200
Email · info.nap@belmond.com
Africa
South Africa
Belmond Mount Nelson Hotel
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 21 483 1000
Email · reservations.mnh@belmond.com
Botswana
Belmond SafarisAddress · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 (0)21 483 1600
Email · safaris@belmond.com
Caribbean
Anguilla, British West Indies
Belmond Cap Juluca
Address · Maundays Bay, AI-2640, Anguilla, British West Indies
Phone · +1-264-497-6666
Email · capjuluca.cap@belmond.com
St. Martin, French West Indies
Belmond La SamannaAddress · PO Box 4077, 97064 St Martin, CEDEX, French West Indies
Phone · 590 590 87 6400
Email · reservations.las@belmond.com
Europe
Italy
Belmond Hotel Caruso
Address · Piazza San Giovanni del Toro 2, 84010 Ravello (SA), Italy
Phone · +39 089 858 800
Email · reservations.car@belmond.com
Belmond Hotel Cipriani
Address · Giudecca 10, 30133 Venice, Italy
Phone · +39 041 240 801
Email · reservations.cip@belmond.com
Belmond Grand Hotel Timeo
Address · Via Teatro Greco 59, 98039 Taormina, Sicily, Italy
Phone · +39 0942 6270 200
Email · reservations.ght@belmond.com
Belmond Hotel Splendido & Splendido Mare
Address · Salita Baratta 16, 16034 Portofino, Genoa, Italy
Phone · +39 01 852 67801
Email · reservations.spl@belmond.com
Belmond Villa Sant'Andrea
Address · Via Nazionale 137, 98039 Taormina Mare, Sicily, Italy
Phone · +39 0942 6271 200
Email · reservations.vsa@belmond.com
Belmond Villa San Michele
Address · Via Doccia 4, 50014 Fiesole, Florence, Italy
Phone · +39 055 567 8200
Email · reservations.vsm@belmond.com
Belmond Villa Margherita
Address · Via Santa Margherita 7, 84010 Ravello, Salerno, Italy
Phone · +39 0185 235391
Email · reservations.vmar@belmond.com
Belmond Castello di Casole
Address · Località Querceto, 53031 Casole d’Elsa, Siena, Italy
Phone · +39 0577 961501
Email · reservations.cdc@belmond.com
Venice Simplon-Orient-Express
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Portugal
Belmond Reid's Palace
Address · Estrada Monumental 139, 9000-098 Funchal, Madeira, Portugal
Phone · +351 291 71 71 71
Email · reservations.rds@belmond.com
Russia
Belmond Grand Hotel Europe
Address · Nevsky Prospekt, Mikhailovskaya Ulitsa 1/7, 191186 St Petersburg, Russia
Phone · +7 812 329 6000
Email · hotel.ghe@belmond.com
Spain
Belmond La Residencia
Address · Son Canals s/n, 07179 Deià, Mallorca, Spain
Phone · +34 971 63 9011
Email · reservations.lrs@belmond.com
Ireland
Belmond Grand Hibernian
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
United Kingdom
Belmond British Pullman
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
Belmond Le Manoir aux Quat'Saisons
Address · Church Road, Great Milton, Oxford, OX44 7PD, UK
Phone · +44 (0) 1844 278 881
Email · manoir.mqs@belmond.com
Belmond Cadogan Hotel
Address · 75 Sloane St, Chelsea, London SW1X 9SG, UK
Phone · +44 (0) 20 3117 1505
Email · reservations.cad@belmond.com
Belmond Royal Scotsman
Phone · (Europe & Africa) +44 (0)20 3117 1300 / (North & South America) +1 800 524 2420 / (Asia- Pacific) +65 6395 0678
Email · (Europe & Africa) reservations.uk@belmond.com / (North & South America) reservations.us@belmond.com (Asia- Pacific) reservations.singapore@belmond.com
South America
Brazil
Belmond Copacabana Palace
Address · Avenida Atlântica 1702, Rio de Janeiro, CEP 22021 001, Brazil
Phone · +55 (21) 3500-0292
Email · reservations.brazil@belmond.com
Belmond Hotel das Cataratas
Address · Rodovia Br 469, Km 32, Iguassu National Park, Foz do Iguassu 85855-750, Brazil
Phone · +55 (21) 3500-0293
Email · reservations.brazil@belmond.com
Peru
Belmond Hotel Monasterio
Address · Calle Plazoleta Nazarenas 337, Cusco, Perú
Phone · +51 84 60 4000
Email · perures.fits@belmond.com
Belmond Palacio Nazarenas
Address · Calle Plazoleta Nazarenas 223, Cusco, Perú
Phone · +51 84 582 222
Email · perures.fits@belmond.com
Belmond Miraflores Park Hotel
Address · Av. Malecón de la Reserva, 1035 Miraflores, Lima 18, Peru
Phone · +51 1 610 4000
Email · perures.fits@belmond.com
Belmond Sanctuary Lodge
Address · Carretera Hiram Bingham km 7.5, Machu Picchu, Cusco, Peru
Phone · + 51 984 816 956
Email · perures.fits@belmond.com
Belmond Hotel Rio Sagrado
Address · Km. 75.8, Carretera Urubamba-Ollantaytambo, Valle Sagrado, Cusco, Peru
Phone · +51 84 20 1631
Email · perures.fits@belmond.com
Belmond Las Casitas
Address · Fundo La Curiña s/n Yanque, Arequipa, Peru
Phone · +51 943 892 845
Email · perures.fits@belmond.com
Belmond Andean Explorer
Phone · +51 84 581 414
Email · belmondtrainsreservations@perurail.com
Belmond Hiram Bingham
Phone · +51 84 581 414
Email · hirambinghamreservations@perurail.com
North America
Mexico
Belmond Casa de Sierra Nevada
Address · Hospicio 35 San Miguel de Allende Guanajuato Mexico 37700
Phone · +52 415 152 7040
Email · reservations.csn@belmond.com
Belmond Maroma Resort & Spa
Address · Carretera Cancún-Tulum, Km 51, 77710 Riviera Maya, Quintana Roo, México
Phone · +52 998 872 82 00
Email · reservations.mar@belmond.com
USA
Belmond Charleston Place
Address · 205 Meeting Street, Charleston, South Carolina 29401
Phone · 1 843 722 4900
Email · info.cph@belmond.com
Belmond El Encanto
Address · 800 Alvarado Place, Santa Barbara, California, 93103 USA
Phone · 1 805 845 5800
Email · reservations.ele@belmond.com
Public Relations Offices
Our global PR teams are ready to take your enquiry.
Corporate Office
United Kingdom
Samantha Strawford - Brand Communications Director (Global)
Tel: +44 (0)203 117 1377
Email: samantha.strawford@belmond.com
Jocelyn Betts - Corporate Communications Director (Global)
Tel: +44 (0)203 117 1362
Email: jocelyn.betts@belmond.com
Polly Martin - Senior Public Relations Manager, The Americas
Tel: +44 203 117 1376
Email: polly.martin@belmond.com
Lucy Baird - Public Relations Manager, Asia-Pacific & Russia
Tel: +44 (0)203 117 1378
Email: lucy.baird@belmond.com
Hannah Layton - PR Manager, Trains and Cruises
Tel: +44 (0)20 3117 1389
Email: hannah.layton@belmond.com
For all image requests please contact:
Mia Jones - Brand Public Relations Executive (Global)
Tel: +44 (0)203 117 1374 Email: mia.jones@belmond.com
Anastasia Aya Aroukatos - Brand Public Relations Coordinator (Global)
Tel: +44 (0)203 117 1371
Email: anastasia.aroukatos@belmond.com
Europe
France
Hotels, Trains & Cruises
Sandrine Staub - La Boutique RP
3, rue Tardieu, Paris, 75018
Tel: +33 1 4261 8059
Fax: +33 1 4927 0799
Email: sandrine.staub@laboutiquerp.com
Germany & Switzerland
Hotels, Trains & Cruises
Birgit Rapp - Text & Aktion
Kaiser-Friedrich-Ring 53, Wiesbaden, D-65185
Tel: +49 611 98 69 60
Fax: +49 611 98 69 629
Email:birgit.rapp@text-aktion.com
North America
United States of America
Hotels, Trains & Cruises
Jordanna Gualtieri - Alice Marshall Public Relations
126 Fifth Avenue, Suite 801, New York, NY 10011
Tel: +1 212 861 4031
Email: jordanna@alicemarshall.com
Asia/Pacific
Asia
Hotels, Trains & Cruises
Duangmanee Yantawattana (Apple) - Regional Communications Manager, Asia
Belmond Regional Office
1249/216a-217b Gems Tower
37th Floor Charoenkrung Road
Suriyawongse, Bangrak
Bangkok 10500, Thailand
Tel: + 66 (0) 2 267 4670-3 ext 21
Email: duangmanee.yantawattana@belmond.com
China
Hotels, Trains & Cruises
Ivy Li - Petrie PR China
Tel: +86 139 1088 0020
Email: ivy@petriepr.com
Hong Kong
Hotels, Trains & Cruises
Connie Chan - Petrie PR Hong Kong
Room 502, 5/F, Winsome House,
73 Wyndham Street, Central, Hong Kong
Tel: +852 2521 9211
Email: connie@petriepr.com
Singapore, Malaysia & Thailand
Hotels, Trains & Cruises
Tania Joslin - Petrie PR Singapore / SE Asia
12B Jalan Klapa Singapore 199324
Tel: +65 6908 0698
Email: tania@petriepr.com
Indonesia
Hotels, Trains & Cruises
Belladonna Iskandar (Donna) - Petrie PR Indonesia
CEO Suites One Pacific Place,
15th Floor Jl. Jend.
Sudirman No. Kav
52-53 Senayan, Jakarta Selatan12190 Indonesia
Tel: +62 812 9406 0369
Email: dennis@petriepr.com
Sales Team
Our global sales teams are ready to take your enquiry.
Europe, Middle East & Africa
Europe, Middle East and Africa
Adam Morriss - Director of Global Sales - Europe, Middle East & Africa
Tel: +44 20 3117 1485
Email: adam.morriss@belmond.com
United Kingdom
Nicola Price - Director of Global Sales - Special Events, Celebrations & Entertainment - UK
Tel: +44 203 117 1487
Email: nicola.price@belmond.com
Manisha Rathod - Global Sales Manager - UK, Ireland & Netherlands
Tel: +44 203 117 1488
Email: manisha.rathod@belmond.com
Perrine Chapelain - Director of Global Sales - Meetings & Incentives - UK & Nordic Countries
Tel: +44 (0)203 117 1486
Email:perrine.chapelain@belmond.com
Kate Dicks – Director of Global Leisure Sales - UK & Nordic Countries
Tel: +44 (0)203 117 1482
Email:kate.dicks@belmond.com
Anna Budreiko - Global Sales Manager - UK & Baltic Countries
Tel: +44 (0)203 117 1489
Email:anna.budreiko@belmond.com
France, Switzerland and Belgium
Johanna Brun – Director of Global Sales - Corporate Meetings & Events - France, Belgium & Switzerland
Tel: +33 1 44 50 17 75
Email: johanna.brun@belmond.com
Celine Doyle –Director of Global Sales - France, Belgium & Switzerland
Tel: +33 1 44 50 17 72
Email: celine.doyle@belmond.com
Germany, Switzerland and Austria
Stephan Jablonski, Director of Global Sales - Germany, Austria & Switzerland
Tel: +49 221 338 0351
Email: stephan.jablonski@belmond.com
Timo Bohn, Global Sales Manager - Germany, Austria & Switzerland
Tel: +49 160 954 9754
Email: timo.bohn@belmond.com
Italy
Marcello Scaccabarozzi, Director of Global Sales - Italy & Switzerland
Tel: +39 0185 2678 464
Email: marcello.scaccabarozzi@belmond.com
Spain and Portugal
Pablo Fernandez, Director of Global Sales - Spain & Portugal
Tel: +34 915 24 74 92
Email: pablo.fernandez@belmond.com
Russia
Ksenia Kozeradskaya, Director of Global Sales - Russia & CIS
Tel: +7 499 255 02 92
Email: ksenia.kozeradskaya@belmond.com
Middle-East
The Travel Collection - official Sales Representative Company
Jacqueline Campbell - Tel: +971 4338 7338
Email: ttc1@thetravelcollection.me
North America
The Americas
Annette Kishon Pines, Director of Global Sales, The Americas
Tel: : +1 631 847-3716
Email: annette.pines@belmond.com
Philip James - Director of Global Corporate Travel Sales | Director of Global Sales - Leisure, Canada
Tel: +1 985 612 3069
Email: philip.james@belmond.com
USA/Canada
Nicole Genta - Director of Global Sales - Leisure, Southeast USA
Tel: +1 786 920-5780
Email: nicole.genta@belmond.com
Cindy Holloway - Director of Global Sales - Leisure, North America
Tel: +1 214 522-1648
Email: cindy.holloway@belmond.com
Melanie Perry - Director of Global Sales - Leisure, Western USA
Tel: +1 818 324-2207
Email: melanie.perry@belmond.com
Elio Lopez - Director of Global Sales - Leisure, Northeast USA | Director of Global Sales - LGBTQ, The Americas
Tel: +1 516 241 7031
Email: elio.lopez@belmond.com
Laura McDavid - Director of Global Sales - Leisure, Midwest and Mid-Atlantic USA
Tel: +1 312 237 5281
Email: laura.mcdavid@belmond.com
Debbie O'Brien - Director of Global Sales - Key Group Accounts, North America
Tel: +1 480 595 7602
Email: debra.obrien@belmond.com
Barbara St. Germain - Director of Global Sales - Corporate Meetings & Events, North America
Tel: +1 312 640 8114
Email: barbara.stgermain@belmond.com
Kim Westhoff - Director of Global Sales - Celebrations & Special Interest Groups, North America
Tel: +1 480 622-7053
Email: kim.westhoff@belmond.com
South America
Mexico and Latin America
Gabriela Sosa - Director of Global Sales, Mexico and Latin America
Tel: + 52 55 58 12 87 30
Email: gabriela.sosa@belmond.com
Brazil
Jiovana Alves - Director of Global Sales, Brazil
Tel: +55 11 3898 1070
Email: jiovana.alves@belmond.com
Asia/Pacific
Asia / Pacific
Shane Arrold - Director of Global Sales, Asia Pacific
Tel: +61 (0) 410 136 225
Email: shane.arrold@belmond.com
Australia & New Zealand
Katie Metcalfe - Global Sales Manager - Australia & New Zealand
Tel: +61 (0) 450 57 1230
Email: katie.metcalfe@belmond.com
China
DPS Consulting Co. Ltd - official Sales Representative Company
Tel:+86 10 8446 6463
Email: huhm@dps-china.com
India
Heavens Portfolio -official Sales Representative Company:
Tel:+91 22 2833 2099
Email: indiaoffice@heavensportfolio.com
Tel:+91 8588 845 453
Email: northindia@heavensportfolio.com
Japan
Takahiro Itoh - Director of Global Sales - Japan & South Korea
Tel: +81 3 3265 1200
Email: takahiro.itoh@belmond.com
Southeast Asia
Heavens Portfolio — Official Sales Representative Company in:
Hong Kong: Tel: +852 2571 3018
Email: saleshk@heavensportfolio.com
Taiwan: Tel: +886 920 131 725
Email: taiwansales@heavensportfolio.com
Singapore & Malaysia: Tel: +65 6238 1718
Email: singaporeoffice@heavensportfolio.com
Corporate Office
Andrea Filippi - Vice President, Global Sales
Email: andrea.filippi@belmond.com
Damia Boudress - Marketing Communications Director, B2B and Travel Trade
Tel: +44 203 117 1480
Email: damia.boudress@belmond.com