Passports & Visas

For up-to-date requirements contact the consulate office in your country of residence, or your travel agent. For general guidance please note the following:

Please note that it is the responsibility of each passenger to ensure that they are in possession of any necessary and valid documentation. The Company assumes no responsibility for the consequences of any failure to comply.

Insurance

Passengers are strongly recommended to take out travel and luggage insurance as soon as their holiday has been booked.

Customs

Customs regulations are in line with most other countries of the world. All passengers will be responsible for claiming and clearing their own luggage on arrival in Myanmar.

Currency

Please note that visitors to Myanmar can only use, the local currency, Myanmar Kyat (MMK), for all purchases in the country.

Visitors can only exchange their foreign currency at an official currency exchange centre, which are located at airports and locations around the city centre. In addition to exchange centres, visitors can also obtain Myanmar Kyat at ATM machines which are becoming more common in Myanmar. In addition to accepting Myanmar Kyat, our properties in Myanmar, Belmond Road to Mandalay and Belmond Orcaella, also accept payment by Visa and Mastercard.

Dress

The atmosphere on board is relaxed. Resort wear
is appropriate for the daytime on board, including swimming costumes for the pool. For dinner, appropriate dress is “smart casual”, eg open-neck shirt and jacket for men. Formal wear is not required.

Between September and February it is advisable to pack a light sweater for the mornings and evenings. Light cotton clothes are the most practical for sightseeing and a sun hat is also recommended.

When visiting temples and pagodas, clothing should cover shoulders, legs and knees. Please respect
the local culture, which dictates conservative
dress. “Short” shorts/skirts are not suitable (knees and shoulders must be covered, long shorts are acceptable). In addition, please note that feet must be bare when entering places of worship so a pair of strong slip-on shoes may be useful.

Climate & Weather

Myanmar has three seasons. From September to February the daytime temperature is about 28 degrees C (80 F) with cool evenings. March to May is hot but dry. The rainy season runs from June to September.

The area visited by Belmond Orcaela is protected from most of the monsoon and is described as the dry zone.

Dietary Requirements

We endeavour to cater for special dietary requirements when noted in advance. However, we are unable to provide meals requiring strict religious observance in their preparation.

Disabled Passengers

We are able to accommodate passengers with slight walking difficulties but recommend that they are escorted by an able-bodied passenger. Excursions and facilities on board are not suitable for wheelchair-bound passengers or those with severe walking difficulties.

Festivals

Myanmar is a land of numerous festivals. One of the merriest is the Thingyan Water Festival in mid-April. During this religious festival water is thrown on everyone and no passer-by is spared.

Photography

Observe local notices. Some pagodas and temples do not allow photography while others ask for a small payment. Treat Buddhist images with respect and seek permission from monks before photographing them. Taking pictures of airports, railway stations, bridges, police stations, military installations and government offices may result in confiscation.

Shopping

Local markets offer excellent lacquerware, silver, jewellery and fabrics. Prices are negotiable. 
Be aware that not all gemstones offered on
the streets are genuine. Please also note it is prohibited to export antiques out of Myanmar, and the export of gemstones, jewellery and silver requires an official certificate from the seller.

Time Zone

Local time is GMT +6.5 hours.

Communication

On board the ship all external calls are via satellite. Please contact Reception for a list of charges. Mobile phones are permitted into Myanmar, however international roaming in Myanmar and foreign SIM cards currently work from a few providers only. Please visit the following website for further details: www.roaming-myanmar.com

WiFi is available in the Reception area, Lounge & Bar located on the Observation Deck.Where WiFi signals exist they function extremely slowly and cannot be relied on.

Food, Drink and Meals

Early morning tea and coffee are served in cabins on request. Breakfast, lunch (buffet-style only) and dinner are served in the Restaurant on an open sitting basis. A selection of European and world wines are available. Afternoon tea is served in the Lounge & Bar area on the Observation Deck. Tea, coffee, soft drinks, bottled juices, local beer and bottled still water are included in your fare on board.

Gratuities

On board Belmond Orcaella, gratuities are at passengers’ discretion.

Safety & Security

Belmond Orcaella meets international safety requirements for river vessels of its classification. Safety procedures are advised prior to the ship’s sailing.

For the safety of all passengers, a discreet security presence is part of our operation. Visitors are not permitted on board.

Shore Excursions

Tours are fully escorted by qualified guides. Passengers who prefer may visit the sites by themselves.

Alternatively, a car or minibus for private use, including an English-speaking tour guide, can be provided at an additional cost.

Smoking

Passengers may smoke on the Observation Deck. The remaining parts of the ship are non-smoking areas.

Contact Information

Belmond Orcaella
Shackleton House
4 Battle Bridge Lane
London
SE1 2HP

Tel: (UK) 0845 077 2222
Tel: (US) 1-800-524-2420

Back to top