Contact us
Monasterio
Calle Plazoleta Nazarenas 337 - Cusco - Perú
Tel: +51 84 60 4000
Get in touchContact us
Thank you for your interest in Belmond.
Prefer to talk? You can call us on +51 84 604 000
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Central Reservations Offices
Please contact our reservations offices worldwide for queries about reservations or for more information about our experiences.
Europe
Austria
Tel: 0800 017 988
Belgium
Tel: 0800 125 73
Denmark
Tel: +45 80 83 03 33
France
Tel: 0800 905 653
Germany
Tel: 0800 000 2688
Italy
Tel: 800 596 322
Ireland
Tel: 1800 443 311
Monaco
Tel: +377 0800 94538
Netherlands
Tel: +31 0800 022 9550
Poland
Tel: 800 005 280
Portugal
Tel: 1800 500 223
Spain
Tel: 900 751 035
Sweden
Tel: 02 00 43 95 32
Switzerland
Tel: 800 550 669
United Kingdom
Tel: 0800 058 1237
North America
United States & Canada
Tel (toll-free): 1 800 237 1236
For California consumers: For more information about our privacy practices, click here.
Caribbean
Tel: 1 843 937 9066
Mexico
Tel: 0800 077 0804
South America
Argentina
Tel: 0800 666 0667
Brazil
Tel: 0800 761 0096
Chile
Tel: 800 914 301
Asia/Pacific
Australia
Tel: 1800 959 926
New Zealand
Tel: 0800 423 139
Hong Kong S.A.R., China
Tel: 800 969 350
Japan
Tel (toll-free): 0800 6000 430
Open：10:00 - 18:00 (Japan time)
Singapore
Tel: 800 852 8636
Middle East/Africa
South Africa
Tel: 800 233 741
Israel
Tel: +972 180 951 0042
Qatar
Tel: 00800 10 13 20
Saudi Arabia
Tel: 800 850 1459
Belmond Hotels, Trains, Cruises and Safaris
If you need to contact any of our properties directly, here are the details you'll need.
Asia
Cambodia
La Résidence d’Angkor
Address · River Road, Siem Reap, Kingdom of Cambodia
Phone · +855 (0) 63 963 390
Indonesia
Jimbaran Puri
Address · Jalan Uluwatu, Yoga Perkanthi Lane, Jimbaran - South Kuta - Badung Regency, Bali, 80361
Phone · (+62-361) 701605
Laos
La Résidence Phou Vao
Address · PO Box 50, Phouvao Road, Luang Prabang, Lao PDR 0600
Phone · +856 71 212530
Singapore
Eastern & Oriental Express
Phone · (Europe & Africa) +44 (0) 204 525 1139 / (North & South America) +1 800 237 1236 / (Asia- Pacific) +65 800 852 8636
Thailand
Napasai
Address · 65/10 Baan Tai, Maenam, Koh Samui, Surat Thani, 84330, Thailand
Phone · +66 77 429 200
Africa
South Africa
Mount Nelson
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 21 483 1000
Botswana
Belmond Safaris
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 (0)21 483 1600
Caribbean
Anguilla, British West Indies
Cap Juluca
Address · Maundays Bay, AI-2640, Anguilla, British West Indies
Phone · +1-264-497-6666
St. Martin, French West Indies
La Samanna
Address · PO Box 4077, 97064 St Martin, CEDEX, French West Indies
Phone · 590 590 87 6400
Europe
Italy
Caruso
Address · Piazza San Giovanni del Toro 2, 84010 Ravello (SA), Italy
Phone · +39 089 858 800
Hotel Cipriani
Address · Giudecca 10, 30133 Venice, Italy
Phone · +39 041 240 801
Grand Hotel Timeo
Address · Via Teatro Greco 59, 98039 Taormina, Sicily, Italy
Phone · +39 0942 6270 200
Splendido & Splendido Mare
Address · Salita Baratta 16, 16034 Portofino, Genoa, Italy
Phone · +39 01 852 67801
Villa Sant'Andrea
Address · Via Nazionale 137, 98039 Taormina Mare, Sicily, Italy
Phone · +39 0942 6271 200
Villa San Michele
Address · Via Doccia 4, 50014 Fiesole, Florence, Italy
Phone · +39 055 567 8200
Villa Margherita
Address · Via Santa Margherita 7, 84010 Ravello, Salerno, Italy
Phone · +39 0185 235391
Castello di Casole
Address · Località Querceto, 53031 Casole d’Elsa, Siena, Italy
Phone · +39 0577 961501
Venice Simplon-Orient-Express
Phone · (Europe & Africa) +44 (0) 204 525 1139 / (North & South America) +1 800 237 1236 / (Asia- Pacific) +65 800 852 8636
Portugal
Reid's Palace
Address · Estrada Monumental 139, 9000-098 Funchal, Madeira, Portugal
Phone · +351 291 71 71 71
Spain
La Residencia
Address · Son Canals s/n, 07179 Deià, Mallorca, Spain
Phone · +34 971 63 9011
United Kingdom
British Pullman
Phone · (Europe & Africa) +44 (0) 204 525 1139 / (North & South America) +1 800 237 1236 / (Asia- Pacific) +65 800 852 8636
Le Manoir aux Quat'Saisons
Address · Church Road, Great Milton, Oxford, OX44 7PD, UK
Phone · +44 (0) 1844 278 881
The Cadogan
Address · 75 Sloane St, Chelsea, London SW1X 9SG, UK
Phone · +44 (0) 20 7048 7141
Reservations · +44 (0) 20 8089 7000
Royal Scotsman
Phone · (Europe & Africa) +44 (0) 204 525 1139 / (North & South America) +1 800 237 1236 / (Asia- Pacific) +65 800 852 8636
South America
Brazil
Copacabana Palace
Address · Avenida Atlântica 1702, Rio de Janeiro, CEP 22021 001, Brazil
Phone · +55 (21) 3500-0292
Hotel das Cataratas
Address · Rodovia Br 469, Km 32, Iguassu National Park, Foz do Iguassu 85855-750, Brazil
Phone · +55 (21) 3500-0293
Peru
Monasterio
Address · Calle Plazoleta Nazarenas 337, Cusco, Perú
Phone · +51 84 60 4000
Palacio Nazarenas
Address · Calle Plazoleta Nazarenas 223, Cusco, Perú
Phone · +51 84 582 222
Miraflores Park
Address · Av. Malecón de la Reserva, 1035 Miraflores, Lima 18, Peru
Phone · +51 1 610 4000
Sanctuary Lodge
Address · Carretera Hiram Bingham km 7.5, Machu Picchu, Cusco, Peru
Phone · + 51 984 816 956
Rio Sagrado
Address · Km. 75.8, Carretera Urubamba-Ollantaytambo, Valle Sagrado, Cusco, Peru
Phone · +51 842 016 31
Las Casitas
Address · Fundo La Curiña s/n Yanque, Arequipa, Peru
Phone · +51 943 892 845
Andean Explorer
Phone · +51 84 581 414
Hiram Bingham
Phone · +51 84 581 414
North America
Mexico
Casa de Sierra Nevada
Address · Hospicio 35 San Miguel de Allende Guanajuato Mexico 37700
Phone · +52 415 152 7040
Maroma Resort & Spa
Address · Carretera Cancún-Tulum, Km 51, 77710 Riviera Maya, Quintana Roo, México
Phone · +52 998 872 82 00
USA
El Encanto
Address · 800 Alvarado Place, Santa Barbara, California, 93103 USA
Phone · 1 805 845 5800
Public Relations Offices
Our global PR teams are ready to take your enquiry.
GLOBAL COMMUNICATIONS TEAM
Nicolas Streff, Global Brand & Corporate Communications Director
Email: nicolas.streff@belmond.com
Punnee Hall, Senior PR Manager, Brand & Corporate Communications
Email: punnee.hall@belmond.com
Carolyn Beaudry, Senior Manager, Global Brand Advocacy & Events
Email: carolyn.beaudry@belmond.com
Alexa Withers, Senior Manager, Global Product Communications
Email: alexandra.withers@belmond.com
Anastasia Aya Aroukatos, Manager – Global Product Communications
Email: anastasia.aroukatos@belmond.com
LOCAL COMMUNICATIONS TEAM
Laura Di Bert, Director of Public Relations, Italy, Spain, & Portugal
Email: laura.dibert@belmond.com
Lydia Cook, UK Communications Manager
Email: lydia.cook@belmond.com
Beatrice Meda, Divisional Communications Manager, Trains & Cruises
Email: beatrice.meda@belmond.com
Zoe Barreto, Reid's Palace, A Belmond Hotel, Madeira
Email: zoe.barreto@belmond.com
Danilo Quagliozzi, Hotel Cipriani, A Belmond Hotel, Venice
Email: danilo.quagliozzi@belmond.com
Antonella Gatto, Caruso, A Belmond Hotel, Amalfi Coast
Email: antonella.gatto@belmond.com
Davide Bertolino, Splendido Mare and Splendido, Belmond Hotels, Portofino
Email: davide.bertolino@belmond.com
Sophie Fabiani, Villa San Michele, A Belmond Hotel, Florence
Email: sophie.fabiani@belmond.com
Julia Sutcliffe, Le Manoir aux Quat’Saisons, A Belmond Hotel, Oxfordshire
Email: julia.sutcliffe@belmond.com
Hanna Bornebusch, La Residencia, A Belmond Hotel, Mallorca
Email: hanna.bornebusch@belmond.com
Alice Searle, Director of Marketing and Communication, The Cadogan, A Belmond Hotel, London
Email: alice.searle@belmond.com
Benedetta Sardelli, Castello di Casole, A Belmond Hotel, Tuscany
Email: benedetta.sardelli@belmond.com
Alessandra Lo Re, Grand Hotel Timeo and Villa Sant'Andrea, Belmond Hotels, Taormina
Email: alessandra.lore@belmond.com
Gabrielle Palmer, All South African properties
Email: gabrielle.palmer@belmond.com
Carrie Tsoi, All Asia Pacific properties
Email: carrie.tsoi@belmond.com
Avery Fletcher, All North American properties
Email: avery.fletcher@belmond.com
Francisco Sà Teixeira, Cap Juluca, A Belmond Hotel, Anguilla
Email: Francisco.Sateixeira@belmond.com
Christophe Parault, La Samanna, A Belmond Hotel, St Martin
Email: christophe.parault@belmond.com
Marisol Ledesma, Casa de Sierra Nevada and Maroma, Belmond Hotels, San Miguel de Allende and Riviera Maya
Email: marisol.ledesma@belmond.com
Roberta Almeida, All South American properties
Email: roberta.almeida@belmond.com
Carla Reyes, All Peruvian properties
Email: carla.reyes@belmond.com
Cassiano Vitorino, Copacabana Palace and Hotel das Cataratas, Belmond Hotels, Rio de Janeiro and Iguazu Falls
Email: cassiano.vitorino@belmond.com
GLOBAL PUBLIC RELATIONS AGENCIES
China
Thunder
Qian Wang, Account Director
Email: belmond@rfthunder.com
USA
Alice Marshall Public Relations
Ülkü Eruçar-Kenny, Senior Vice President
Email:belmond@alicemarshall.com
France
Karla Otto
Michel Hakimian, Vice President, Communications, Arts, Culture, Design & Lifestyle
Email:belmond@karlaotto.com
Italy
GRASSI + PARTNERS
Silvia Bruno Ventre, Partner
Email:belmond@grassipartners.com
Southeast Asia
Petrie PR
Linda Petrie, Managing Director
Email:belmond@petriepr.com
Germany
Text & Aktion
Birgit Rapp, Managing Partner
Email:belmond@text-aktion.com
Mexico
Frontera
José Suinaga, Managing Director
Email:belmond@fronteralatam.com
Australia
Black Communications
Sophie Curtis, Managing Director
Email:belmond@blackcommunications.com.au
Food & Beverage Communications
Lotus
Ivan Crispo, Company Director
Email:belmond@lotusinternational.net
Corporate Communications
SEC Newgate
Matt Redley, Senior Executive
Email:belmond@secnewgate.co.uk
Sales Team
Our global sales teams are ready to take your enquiry.
Europe, Middle East & Africa
Adam Morriss - Divisional Director of Sales - Northern Europe, Africa and Middle East
Tel: +44 (0)203 117 1500
Email: adam.morriss@belmond.com
Justin Purves - Senior Account Director, Leisure Sales - UK & Northern Europe
Tel: +44 7555 105 288
Email: justin.purves@belmond.com
Manisha Rathod - Senior Account Manager - UK & Netherlands
Tel: +44 203 117 1488
Email: manisha.rathod@belmond.com
Michele Pintus Paci - Account Manager, Leisure Sales - UK & Ireland
Email: michele.pintuspaci@belmond.com
Anna Brant - Account Manager - Scandinavia & Baltics
Tel: +44 (0)20 3117 1489
Email:anna.brant@belmond.com
Nicola Price - Account Director, Groups Sales - Celebrations, Entertainment & Special Interest
Tel: +44 203 117 1487
Email: nicola.price@belmond.com
Perrine Chapelain - Senior Account Director, Groups - UK, Scandinavia, France & Benelux
Tel: +44 (0)203 117 1486
Email:perrine.chapelain@belmond.com
Katherine West -Account Manager, Group Sales & Corporate Events
Tel: +44 (0)20 31171417
Email:katherine.west@belmond.com
Celine Doyle - Account Director, Leisure - France, Belgium & Switzerland
Tel: +33 1 44 50 17 72
Email: celine.doyle@belmond.com
Johanna Brun - Account Director, Groups - France, Belgium & Switzerland
Tel: +33 1 44 50 17 75
Email: johanna.brun@belmond.com
Stephan Jablonski - Senior Account Director - Germany, Austria & Switzerland
Tel: +49 221 338 0351
Email: stephan.jablonski@belmond.com
Sandra Jäger - Senior Account Manager, Leisure - Switzerland
Tel: +49 173 3285097
Email: sandra.jaeger@belmond.com
The Travel Collection - Sales representative agency for the Middle East
Tel: +971 506245247
Email: ttc1@thetravelcollection.me
Francisco Sá Teixeira - Divisional Director of Sales - Southern Europe
Tel: +39 02 62081461
Email: francisco.sateixeira@belmond.com
Marcello Scaccabarozzi - Account Director, Leisure - Italy & Southeast Europe
Tel: +39 01 852 678 460
Email: marcello.scaccabarozzi@belmond.com
Pablo Fernández Arnaiz - Account Director - Spain & Portugal
Tel: +34 915 24 74 92
Email: pablo.fernandez@belmond.com
Selina Yasmin - Travel Trade Support Executive
Email: selina.yasmin@belmond.com
Martina Huesen - Travel Trade Support Executive
Email: martina.huesen@belmond.com
North America
North America - Leisure, Transient
Daniel Pasquali - Divisional Director of Sales, Leisure - North America
Cindy Holloway - Senior Account Director, Leisure - North America
Tel: 214-522-1648
Email: cindy.holloway@belmond.com
Thomas Alderink - Account Director, Leisure - New York
Tel: 732-575-5331
Email: thomas.alderink@belmond.com
Julie Owens - Account Director, Leisure - NorthEast & MidAtlantic
Tel: 929-409-4770
Email: julie.owens@belmond.com
Parker Smith - Account Director, LGBTQ+ & Entertainment
Tel: +1 310 343 1859
Email: parker.smith@belmond.com
John Hector - Account Director, Leisure - Central US & Southern California
Tel: 323-823-8916
Email: john.hector@belmond.com
Melanie Perry - Account Director, Leisure - Western
Tel: 818-324-2207
Email: melanie.perry@belmond.com
Max Syntin - Account Director, Leisure - MidWest
Tel: 650-868-9316
Email: max.syntin@belmond.com
Natalie Aldridge - Account Director, Leisure - SouthEast
Tel: 404-906-5933
Email: natalie.aldridge@belmond.com
Nelson Billington - Account Director, Corporate and Business Travel
Tel: 240-595-0182
Email: nelson.billington@belmond.com
Elizabeth Pickering - Account Director, Key Strategic Partnerships
Tel: 602-451-3364
Email: elizabeth.pickering@belmond.com
Gabriela Sosa - Account Director - Mexico, Central & Latin America
Tel: + 52 55 58 12 87 30
Email: gabriela.sosa@belmond.com
Roseann Fenza - Travel Trade Support Manager - Leisure, North America
Tel: 212-764-8231
Email: roseann.fenza@belmond.com
Casey Vincent - Travel Trade Support Executive - Leisure, North America
Tel: + 1 843 860 1538
Email: casey.vincent@belmond.com
North America - Groups, Incentives & Celebrations
Michelle Mariani - Divisional Director of Sales, Groups - North America
Tel: 312-856-7590
Email: michelle.mariani@belmond.com
Debbie O'Brien - Senior Account Director, Groups - Key Customers - North America
Tel: +1 480 595 7602
Email: debra.obrien@belmond.com
April Hays - Account Director, Groups - Corporate Events & Incentives - Central & Eastern Canada
Tel: +1 201 565 6919
Email: april.hays@belmond.com
Janet Wilbur - Account Director, Groups - Corporate Events & Incentives - Eastern
Tel: +1 786 942 0120
Email: janet.wilbur@belmond.com
Barbara St. Germain - Account Director, Groups - Corporate Events & Incentives - Western & Canada
Tel: 312-640-8114
Email: barbara.stgermain@belmond.com
Kim Westhoff - Senior Account Director, Celebrations & Leisure Groups - Western & Central
Tel: +1 480 622 7053
Email: kim.westhoff@belmond.com
Sarah Bentler - Account Manager, Celebrations & Leisure Groups - Eastern
Tel: +1 224 290 6891
Email: sarah.bentler@belmond.com
Ashley Legett - Travel Trade Support Executive - Celebrations & Leisure Groups
Email: ashley.legett@belmond.com
Kat Aleman - Travel Trade Support Executive - Corporate Events & Incentive Groups
Email: kat.aleman@belmond.com
South America
South America
Carolina Mogames - Divisional Director of Sales, Southern America
Email: carolina.mogames@belmond.com
Jiovana Alves - Senior Account Director, Brazil
Tel: +55 11 3898 1070
Email: jiovana.alves@belmond.com
Lucas Bitencourt - Account Manager, Leisure - Brazil
Tel: 55 11 99140 6456
Email: lucas.bitencourt@belmond.com
Rafael Peloi - Account Manager, Groups - Brazil
Tel: 5511 933 0909 42
Email: rafael.peloi@belmond.com
Samantha Machado - Travel Trade Support Executive
Email: samantha.machado@belmond.com
Asia/Pacific
Jean-Christophe Moreaux - Divisional Director of Sales - Asia Pacific
Email: jc.moreaux@belmond.com
Takahiro Itoh - Account Director - Japan & South Korea
Tel: +81 3 3265 1200
Email: takahiro.itoh@belmond.com
Katie Metcalfe - Account Director, Leisure - Australia & New Zealand
Tel: +61 (0) 450 57 1230
Email: katie.metcalfe@belmond.com
Nuttapon Uyasathian - Account Director - Southeast Asia
Tel: 66856787877
Email: nuttapon.uyasathian@belmond.com
Jun Li - Account Director - China
Tel: +86 138 1601 8854
Email: jun.li@belmond.com
Kornvika Puengpanich (June) - Travel Trade Support Executive
Email: kornvika.puengpanich@belmond.com
Heavens Portfolio - Sales representation agency in Asia
- Shanghai - T: +86 21 6143 5570 | Email: tina.sun@belmond.com
- Taiwan - T: +886 920 131 725 | Email: taiwansales@heavensportfolio.com
- Singapore - T: +65 6238 1718 | Email: singaporesales@heavensportfolio.com
- India - T: +91 222 833 2099 | Email: indianoffice@heavensportfolio.com
- Hong Kong - T: +852 2571 3018 | Email: saleshk@heavensportfolio.com
Corporate Office
Andrea Filippi - Vice President, Global Sales
Email: andrea.filippi@belmond.com
B2B Marketing Team
Tel: +44 (0)20 3117 1480
Email: b2bmarketing@belmond.com
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