COOKIE POLICY

Last updated: 7 April 2014

What are cookies?

A “cookie” is an element of data that a website can send to your browser which may then be stored on your system. 

We use cookies to gather anonymous information about the visitors to our websites (as they enable us to improve our websites and deliver a better and more personalised service).

We do not associate the information in a website visitor’s cookie with any other personal information about that visitor.

Further information about cookies and how they work is available at www.allaboutcookies.org

Which cookies do you use?

The cookies we use on our Belmond Group websites, where you have accepted their use (please see above regarding how cookies are accepted), are:


Cookie Name
Function
ARPT
Ensures that the user stays on the same server throughout their visit, ensuring consistent functionality throughout a visit. This cookie is destroyed at the end of the user’s visit
JSESSIONID
Ensures that the user’s session is maintained and works in conjunction with ARRPT to ensure consistent functionality throughout a visit. This cookie is destroyed at the end of the user’s visit
sifrFetch
Allows use of flash to improve display of text (if the user's browser supports it). This cookie is destroyed at the end of the user’s visit
user_countrycode
lounge_user_countrycode
user_lang_pref

These three cookies allow us to keep track of the users' geographic location and language preferences in order to display them relevant targeted and localised content as applicable.
user_campaign
user_creative
user_placement
internal_user_campaign
internal_user_creative
internal_user_placement

These cookies allow us to identify which of our marketing campaigns or internal promotions a user has been directed from/measure the effectiveness of campaigns/promotions.
user_id
lounge_user_id

These cookies allow us to identify the user and customise their experience. They also allow us to pre-populate fields in tables with your data, assisting with form entry.


In addition, the following are the third party cookies in use, where you have accepted their use (which are each subject to their own privacy and cookie policies):

Third Party Cookie
Function
Google Analytics
Monitors usage of site (using non-personally identifiable data). Privacy policy available at www.google.com/intl/en/analytics/privacyoverview.htmlYou can opt-out of Google's use of cookies by visiting theAds Preferences Manager, or through theNetwork Advertising Initiative opt-out page
Facebook Like Button
Allows users to choose to show our websites on their Facebook site. Privacy policy available at www.facebook.com/about/privacy/
Google +1 Button
Allows users to choose to show our websites on their Google + account. Privacy policy available at www.google.com/intl/en/+/policy/+1button.html


DoubleClick Advertising
and Google Adwords

Allows us to monitor (using non-personally identifiable data) the number and type of relevant searches made for it on Google. Privacy policy available at www.google.com/intl/en/privacy/ads/
Yahoo Advertising and Campaign Tags
Allows us to monitor (using non-personally identifiable data) the number and type of relevant searches made for it on Yahoo. Privacy policy available at info.yahoo.com/privacy/us/yahoo/details.html
Yandex
Allows users to search for our websites in the Russian language. Privacy policy available at company.yandex.ru/legal/en/confidential/
Quantcast
Enables the direct-measurement of traffic and audience characteristics, using non-personally identifiable data. Privacy policy available at http://www.quantcast.com/privacy
Google Remarketing Tags
The Belmond Group are using 'Remarketing' to advertise online. This means that third-party vendors, including Google, will show ads on sites across the Internet. Google will use cookies to serve ads based on past visits to this website. You can opt-out of Google's use of cookies by visiting the Ads Preferences Manager, or through the Network Advertising Initiative opt-out page.
ShareThis
We use ShareThis to provide buttons on all pages to help you share our content. ShareThis also makes use of Scorecard Research tracking which set the UID and UIDR cookies. For more information on how to opt-out of these cookies view the ShareThis privacy policy.
Scorecard Research Tracking
ShareThis also makes use of Scorecard Research tracking which set the UID and UIDR cookies. Control your preferences or opt-out of Scorecard Research.
MediaPlex
Enables the direct measurement of traffic and audience characteristics. Privacy policy available at mediaplex.com/legal/mojo-privacy-statement
Rocket Fuel 
Enables the direct measurement of traffic and audience characteristics. Privacy policy available at http://rocketfuel.com/privacy-policy
Qubit  
Qubit cookies collect non-personal information, for example to learn about the behaviour of visitors to our website and how they respond to our marketing communications. The more we learn, the better we are able to provide relevant and interesting content. Qubit provide a Global opt out function which you can use to switch off all Qubit cookies http://www.qubitproducts.com/about/privacy-policy
Sojern   
Sojern cookies collect non-personal data about behavior and travel intent. Privacy policy can be found here http://www.sojern.com/privacy.php#advert
OwnerIQ   
OwnerIQ collects anonymous information on users of the Site. The technologies utilized allow OwnerIQ to collect this information entirely anonymously and we will never be able to identify you individually based on this information that is collected. Privacy policy can be found here http://owneriq.com/privacy-policy

We do not control the use of such third party technology and we are not responsible for any actions or policies of such third parties.

When you access our websites you will receive a clear notice advising you that the website you are visiting intends to use cookies and that:

(i) by continuing to use the website you consent to their use; or

(ii) you must click an “I accept” box in order for cookies to be placed. 

If you prefer not to receive cookies through our websites: 

(iii) you can set your browser to either reject all cookies (see below), to allow only “trusted” websites to set them, or to accept only those cookies from those sites you are currently on; or

(iv) you could refuse to click the “I accept” box when you are presented with a cookie notice on our homepage stating that cookies are in use (if you are presented with this option – this depends on your location).

Unless you have adjusted your browser setting so that it will refuse cookies from our websites, our system will issue cookies, as described above, when you log on to any of our websites and continue to use them. 

Furthermore, in some locations you must actively click “I accept” when you are presented with a cookie notice on our homepage before cookies will be placed.

How can I refuse/reject cookies?

Please note that if you choose to refuse/reject cookies, you may be unable to access certain parts of our websites and certain parts of our websites may not function correctly.

Questions?

To contact us with any questions, comments, corrections, requests regarding this Policy or to exercise your right at any time to update, delete or access the information we hold about you, please contact us at:  

Central Marketing  
Belmond Ltd. 
1st Floor Shackleton House  
4 Battle Bridge Lane  
London  
SE1 2HP  

+44 (0)20 3117 1300  
email: privacy@belmond.com  

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