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Guest Services


The Hotel provides a complimentary Shuttle Service to and from the centre of Taormina and our sister property Grand Hotel Timeo, where our guests can enjoy the swimming pool

A complimentary Boat-Cruise is available daily from mid-May to mid-September. You will leave from our private beach and have a wonderful 2-hour tour of the coast. Please reserve the night before with our concierge.

To ensure that your stay with us is as comfortable as possible we provide a wide range of guest services, listed below are just a few of the principal amenities:

  • Full American buffet Breakfast 
  • Complimentary shuttle bus to Taormina and Grand Hotel Timeo throughout the day at a schedule
  • Complimentary use of the swimming pool and private beach with sun loungers and umbrellas
  • Complimentary Boat tour to be reserved upon arrival and availability through all the summer
  • Complimentary Kids Club with supervised activities
  • Complimentary in room and public areas Internet access (wireless and cable)
  • Free soft drinks from the minibar, unpacking and packing, free use of the Hotel's Ipad when reserving a Suite.
  • Cable and satellite television channels, and DVD are available in all rooms, with a selection of Academy Award winning movies available at the reception
  • Play Station is available upon request, children amenities available (bathrobe, slippers, toys etc)
  • Our bathrooms are supplied with bathrobes, slippers and deluxe bath amenities from Bulgari, Molton Brown and Penhaligon's.
  • Our rooms enjoy a twice-daily housekeeping service, with an evening turndown service. Hypoallergenic pillows are available on request
  • Our rooms have a private bar and are supplied with a daily newspaper and fresh flowers
  • In-room massages and treatments available on request
  • Room service is 24 hours a day and our laundry and dry cleaning services are available 6 days a week.
  • Safe deposit boxes are installed in every room 
  • Free access to fitness center and Steam Bath
  • Wired business center complimentary 24 hours
  • Children under 12 years old free when sharing a room with their parents

If you have particular requirements please do not hesitate to contact our Guest Services team who will be delighted to help.




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Eclectic Characters

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Grand Tour of Italy

Grand Tour of Italy

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Special Promotion for Meetings and Events

Special Promotion for Meetings and Events

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