The Spa is open from 9am to 9pm daily.
Holistic fitness is available at 8am daily.
We recommend making reservations in advance, particularly if you wish to enjoy multiple treatments during your stay. We welcome Spa guests from the age of 12 for all treatments. From your guest room, dial “0” to contact the Front Desk.
Cancellation and Change Policy
We kindly ask our guests to give a minimum of three hours’ notice of changes or cancellations. With less than three hours’ notice you will be charged for the full rate of your treatment. Please dial extension “0” or “2010” to make any changes to your reservation.
If appointments are reserved before arrival at the resort, the Spa cancellation policy follows that of your resort reservation.
To make the most of your Spa experience, we recommend you arrive 20 minutes prior to your scheduled time to enjoy our steam room and Jacuzzi.
Please be informed that late arrival may reduce your treatment time. Should you arrive late, your appointment will end as originally scheduled as a courtesy to the next guest.
For your convenience a robe, towels and slippers will be provided.
While the Spa provides lockers, we recommend that you leave valuables in your guestroom safe. Mayu Wilka Spa does not assume liability for any valuables.
The Spa environment is one of tranquility and relaxation. Please respect the quiet and privacy of other guests by speaking in a soft voice or simply enjoying the silence. We kindly request that you refrain from using your mobile phone while enjoying the Spa.